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Illinois Community Credit Union

2.7

About this business

Services: Credit Union Savings Accounts Free Rewards Checking Consumer Loans Personal Loans Home Equity Mortgages Visa Credit Card Location Facts: Parking Available 

Location details

508 W State St, Sycamore, IL, 60178, United States

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WeekdayScheduleStatus
Mon8:30 a.m. to 5:00 p.m.
Tue8:30 a.m. to 5:00 p.m.
Wed9:30 a.m. to 5:00 p.m.
Thu8:30 a.m. to 5:00 p.m.
Fri8:30 a.m. to 6:00 p.m.
Sat9:00 a.m. to 1:00 p.m.
SunClosed
2.790 reviews
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America Rivera's profile image
America Rivera 
on Google
2 weeks ago

Good morning, Three to four weeks ago, I posted a review on my experience with Sarah Cardenas @ Credit Union 1 in Sycamore, IL. I met with her on July 3, 2025. Unfortunately, the information I requested from her was not processed? I did not receive anything in the mail as she stated? I called Credit Union 1, and the calls continue to go to the automated system (Luna). It was very frustrating, not being able to get in contact with Sarah Cardenas or anyone at Credit Union 1, in Sycamore, Ill! Very disappointing! Not profession... read more

C's profile image
C 
on Google
3 weeks ago

After decades of multiple generations of banking with the credit union in Sycamore, since this damned merger our entire family is actively looking to take our business elsewhere. Credit Union 1 is horrible for customer service, ridiculous fees and unapproved charges! Save yourself the hassle and avoid this place! I can't wait to leave it in the past! *Edit to say they replied to my poor review before they will even return a call to discuss the fraudulent charges their accounting department put through my account. This mornin... read more

Judy Witanowski's profile image
Judy Witanowski 
on Google
a month ago

No phone contact available and online response inadequate 

America Rivera's profile image
America Rivera 
on Google
a month ago

Good Evening, We would like to Thank Ms. Sarah Cardenas at Credit Union 1, in Sycamore, IL for answering our questions in a courteous and Professional manner. We greatly appreciate Ms. Sarah Cardenas assistance. Regards, Mr. & Mrs. Rivera 

Jack Dwyer's profile image
Jack Dwyer 
on Google
a month ago

I'm reviewing the packet CU1 sent with the new fee structure, and this has to be one of the worst banks in town now to hold a simple savings / checking account. The "Savings Only Fee" and "Inactive Account Service Fee" are particularly diabolical. I've had good service with the local Fifth Third brach if anyone is looking for simple savings / checking with minimal fees. 

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Frequently asked questions about Illinois Community Credit Union

How is Illinois Community Credit Union rated?

Illinois Community Credit Union has a 2.7 star rating with 90 reviews. 

When is Illinois Community Credit Union open?

Illinois Community Credit Union is closed now. It will open tomorrow at 8:30 a.m. 

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