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Illinois Community Credit Union

2.7

About this business

Location details

508 W State St, Sycamore, IL, 60178, United States

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WeekdayScheduleStatus
Mon8:30 a.m. to 5:00 p.m.
Tue8:30 a.m. to 5:00 p.m.
Wed9:30 a.m. to 5:00 p.m.
Thu8:30 a.m. to 5:00 p.m.
Fri8:30 a.m. to 6:00 p.m.
Sat9:00 a.m. to 1:00 p.m.
SunClosed
2.793 reviews
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Ted Wade's profile image
Ted Wade 
on Google
a week ago

It's sure not the ICCU anymore. 

Heidi Brelsford's profile image
Heidi Brelsford 
on Google
a week ago

Great problem solving on the part of associate David at the Sycamore branch. He prioritized my account issues and I was able to speak directly with people at the upper levels to address some pretty complicated issues in a timely manner; they also followed up. I'm impressed with CU1's customer service both at the branch, in the upper levels, and at their call center. 

Dominique Bentley's profile image
Dominique Bentley 
on Google
a week ago

The staff is absolutely wonderful! At this branch! Sarah and Daisy are the best! They are extremely helpful whenever I come in! 

America Rivera's profile image
America Rivera 
on Google
a month ago

Good morning, Three to four weeks ago, I posted a review on my experience with Sarah Cardenas @ Credit Union 1 in Sycamore, IL. I met with her on July 3, 2025. Unfortunately, the information I requested from her was not processed? I did not receive anything in the mail as she stated? I called Credit Union 1, and the calls continue to go to the automated system (Luna). It was very frustrating, not being able to get in contact with Sarah Cardenas or anyone at Credit Union 1, in Sycamore, Ill! Very disappointing! Not profession... read more

C's profile image
C 
on Google
a month ago

After decades of multiple generations of banking with the credit union in Sycamore, since this damned merger our entire family is actively looking to take our business elsewhere. Credit Union 1 is horrible for customer service, ridiculous fees and unapproved charges! Save yourself the hassle and avoid this place! I can't wait to leave it in the past! *Edit to say they replied to my poor review before they will even return a call to discuss the fraudulent charges their accounting department put through my account. This mornin... read more

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Frequently asked questions about Illinois Community Credit Union

How is Illinois Community Credit Union rated?

Illinois Community Credit Union has a 2.7 star rating with 93 reviews. 

When is Illinois Community Credit Union open?

Illinois Community Credit Union is closed now. It will open tomorrow at 8:30 a.m. 

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