Illinois Bank & Trust

dewayne tentler 

on Google

a year ago

Shay Darby is the best banker ever, always willing to go the extra mile! Ty Shay! 

Jaimie Seay 

on Google

2 years ago

Every time I call I never get anyone but an automated service who always tells me they can’t find my account information. I have to drive up there and In person for something that can be handled over the phone. But the staff when I go in is always helpful 

Rebecca Nothof 

on Google

3 years ago

Decent bank, but their automated systems don’t work. And when you try to get a person to help they just tell you that you’ve done it wrong. And since they’ve gotten rid of the benefits “due to covid”, there’s really no incentive to use this bank. USAA, Amazon, and Capital One all give better benefits and have better customer service. I recommend going elsewhere. Jan is great. Molly is not helpful, and the rest are ok. 

Shinta Jong 

on Google

4 years ago

Went three times to the bank trying to open bank account for my son. First time we were told there is no banker and was sent to guilford branch. We rushed right away to guilford bank and arrived 15 min prior to the closing. Was told too late to do that and went home. We went again the week after in the afternoon, get to the bank and again was told there is no banker and to come back some other day :(