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Illawarra Credit Union

3.0

About this business

Illawarra Credit Union has been serving New South Wales customers since 1972. Our team are here for you, every step of the way. We listen, understand your needs and develop the right banking solution for you. We’re a customer-owned Credit Union who provides a smart banking alternative, one that puts our customers first and invests profits back into better products and services. We’re a mutual Credit Union, and we’re proud to be part of the customer-owned banking sector serving a huge 4 million members Austr... read more

Location details

38/36-40 Young St, Wollongong, NSW, 2500, Australia

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WeekdayScheduleStatus
Mon9:30 a.m. to 5:00 p.m.
Tue9:30 a.m. to 5:00 p.m.
Wed9:30 a.m. to 5:00 p.m.
Thu9:30 a.m. to 5:00 p.m.
Fri9:30 a.m. to 5:00 p.m.
SatClosed
SunClosed
3.052 reviews
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Fraser Carrier-Hubbard's profile image
Fraser Carrier-Hubbard 
on Google
2 months ago

Slow and unresponsive. Be upfront with the timeframes for applications so that customers can make informed decisions. 

michael bradybradmick's profile image
michael bradybradmick 
on Google
3 months ago

The ICU, Has gotten me out of a few difficult situations, i.e., Fraud attempts on my visa card, and saved me from losing my money. 

Susan Toohey's profile image
Susan Toohey 
on Google
4 months ago

You can always get an Illawarra Credit Union staff member on the phone if you have a problem and they will fix it - in contrast to most other banks. I’ve been with them for years and it’s always been a good experience. 

Heidi Hodder's profile image
Heidi Hodder 
on Google
6 months ago

I've been with this credit union and its predecessors for decades. Was always happy until today. My son dropped my Visa card and another card in a busy place today. I lost the card and we spent an hour retracing our steps and tried the local police station. Later I got a call from the credit union to say that someone had called and had found both cards, they said they cannot pass on my contact details to the person even with my authorisation and that they have cancelled and can issue a new one for a $7 charge. Such a shame t... read more

Heidi A Maier's profile image
Heidi A Maier 
on Google
6 months ago

Have only had an account with them for a short while, but when I stuffed something up, they were able to fix up within a day. 

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Frequently asked questions about Illawarra Credit Union

How is Illawarra Credit Union rated?

Illawarra Credit Union has a 3 star rating with 52 reviews. 

When is Illawarra Credit Union open?

Illawarra Credit Union is open now. It will close at 5:00 p.m.  

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