This profile has not been claimed by the business owner or representative.
to update business information, get appointment requests, engage visitors with web chat, and more!
Illawarra Credit Union
- Finance
- Wollongong, NSW
About this business
Location details
38/36-40 Young St, Wollongong, NSW, 2500, Australia
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:30 a.m. to 5:00 p.m. | |
| Tue | 9:30 a.m. to 5:00 p.m. | |
| Wed | 9:30 a.m. to 5:00 p.m. | |
| Thu | 9:30 a.m. to 5:00 p.m. | |
| Fri | 9:30 a.m. to 5:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
I have just got off the phone after speaking with a staff member by the name of Jamie.He has the most amazing over the phone customer service skills that I have come across in a long time. His patience were outstanding and he deserves recognition for the way in which he dealt with my issues. Thank you Jamie and good Luck for a wonderful future ahead of you. Sandra Pride
Having been with ICU for over 15 years, it is disappointing to see, that in the last 5 years (or more) they have continually withdrawn services from the Illawarra, especially the southern suburbs. Call centre services, branch closures and lending departments have all been stripped to the point of them almost being inoperable - really the service is a joke... I'm bewildered at how they expect to attract new customers to their service. Despite their explanations and excuses, the ICU has become extremely inefficient, compared t... read more
Very unhelpful staff rude untidy. since joining Illawarra this is what I've noticed. i have been a member for many years and do not expect this attitude. Maybe they are overworked as their office and ATM is the only one in shopping Mall. hoping the attitude is temporary.
Worst experience ever.
When it was Illawarra Credit Union the customer service was exceptional - now it is Community First Bank it has changed to worst customer service I have ever had to deal with. It is absolutely pathetic & I would give zero stars if I could.
Frequently asked questions about Illawarra Credit Union
How is Illawarra Credit Union rated?
Illawarra Credit Union has a 3.1 star rating with 66 reviews.
When is Illawarra Credit Union open?
Illawarra Credit Union is closed now. It will open at 9:30 a.m.
Browse nearby in Wollongong, NSW
Need help? Contact us.
Speak with a specialist to learn how you can grow with Birdeye. We are reachable at profiles@birdeye.com