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Igourmet.com

3.4

About this business

Location details

508 Delaware Ave, Exeter, PA, 18643, United States

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WeekdayScheduleStatus
Mon9:00 a.m. to 6:00 p.m.
Tue9:00 a.m. to 6:00 p.m.
Wed9:00 a.m. to 6:00 p.m.
Thu9:00 a.m. to 6:00 p.m.
Fri9:00 a.m. to 6:00 p.m.
SatClosed
SunClosed
3.449 reviews
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Florence Hofman's profile image
Florence Hofman 
2 months ago

Poor packaging. My merchandise came defrosted, I had to throw everything away.They want to blame it on the transportation company but they are the one who do not deliver quality equipment. I am extremely disappointed My item was expensive 

John Dough's profile image
John Dough 
6 months ago

Terrible customer service. Rude online people to talk to. Will take your order without even knowing they have the item in stock, even though their system will let you buy it. Could not care what you want. Will spend more money to have same products shipped from farther away. Never again 

allan lopatinsky's profile image
allan lopatinsky 
6 months ago

Placed an order for my moms birthday/christmas. Theyr website stated that the order would arrive before the hollidays and that shipping is overnight because of perishable items. The next day i recieve a delayed message on my order but it had been shipped, this is concerning cause of the perishable items not the time. I call Igourmet and customer service tell me that it is delayed but it will be delivered the next day and packed with extra ice so theres no issue; lie #1. The next day afternoon fed ex lets me know the package ... read more

WDS's profile image
WDS 
7 months ago

I placed a fairly large order and received confirmation that it was accepted. During the week the delivery was supposed to be made, several emails were sent requesting confirmation of a test charge on my credit card. Unfortunately, these emails were not sent from the company’s main address but instead from an individual employee’s name, which I did not recognize. Because of this, I did not see the messages in time. As a result, my order was never delivered as scheduled. The items were intended to be Christmas gifts, and thei... read more

Vivianne Kerrigan's profile image
Vivianne Kerrigan 
a year ago

I have orders from gourmet in the past and had no issues. This year, I placed an order for a gift on 12/6. Was notified that it would be delivered on 12/20, pretty slow for a $30 delivery fee on a $129 item. Then notified it would be delivered on 12/ 24. Got another notification it would be 12/25. Was finally delivered on 12/26. Will not be ordering from this company again. 

Frequently asked questions about Igourmet.com

How is Igourmet.com rated?

Igourmet.com has a 3.4 star rating with 49 reviews. 

When is Igourmet.com open?

Igourmet.com is closed now. It will open on Monday at 9:00 a.m. 

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