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Ideal Recovery & Collection

1.8

About this business

Location details

5223 Ehrlich Rd, Ste A, Carrollwood, FL, 33624, United States

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WeekdayScheduleStatus
Mon9:00 a.m. to 6:00 p.m.
Tue9:00 a.m. to 6:00 p.m.
Wed9:00 a.m. to 6:00 p.m.
Thu9:00 a.m. to 6:00 p.m.
Fri9:00 a.m. to 6:00 p.m.
SatClosed
SunClosed
1.854 reviews
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Ruben Hernandez's profile image
Ruben Hernandez 
a week ago

I spent two weeks in the hospital due to mold in the apartment we were staying in at Cooper’s pond My wife and child was also affected by This We informed the office of the mold situation and their solution was to paint over the mold I personally hired a professional mold company and got the results proving there is mold throughout the whole apartment and I also got blood test done that shows seven different molds present in my lungs I’ve tried Numerous times to Change apartments And their response was to give us A letter no... read more

Ashleigh Rogers's profile image
Ashleigh Rogers 
a month ago

Jennifer Ferguson is rude and unsympathetic. I had a small oversight during moves for $167 water bill and she made it seem like I was a deadbeat when I was trying to pay in full simply because I was asking her to delete the collection from my credit. 

Allie Stiegemeier's profile image
Allie Stiegemeier 
a month ago

Danielle was helpful when it came to making the payment process seamless, quick, and efficient. My original call to her was very hostile on my end as the overall situation as to how I found out about the debt was frustrating (it was the apartment complex’s lack of communication), it had nothing to do with Ideal Collections. Danielle thoroughly communicated with me via email which I appreciated so I had record of all communications. I received by confirmation of payment less than 24 hours after payment was sent. The only reas... read more

Crystal Hernandez's profile image
Crystal Hernandez 
4 months ago

I had the worst experience with Danielle. I tried to explain to her about my apartment who was charging me regarding the way the apartment was left. Meanwhile, there was active mole in the apartment which caused sickness to myself my husband and my child. I asked several times how can I submit documentation that I had supporting the active mole and why we left all she did was repeat herself regarding the way, the apartment was left I advised her several times that I had documentation supporting my reasoning on leaving the ap... read more

Amanda D's profile image
Amanda D 
a year ago

I've disputed a charge from an old apartment. I had to leave 2 months early, due to COVID, listing job, etc. I had an agreement with the management (Emails to prove it) that I could pay the remaining 1 month and be done. They turned around and charged me for 4 months. It drops off my report & then gets back on. 5.5yrs later it haunts me. I can't get a pre approval for a mortgage because of this collection. I have good credit, everything is on time, etc. I made the tough decision to swallow my pride and call in to make an arr... read more

Frequently asked questions about Ideal Recovery & Collection

How is Ideal Recovery & Collection rated?

Ideal Recovery & Collection has a 1.8 star rating with 54 reviews. 

When is Ideal Recovery & Collection open?

Ideal Recovery & Collection is closed now. It will open tomorrow at 9:00 a.m. 

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