Ideal Charter Bus | Chicago Transportation Company

Trevor Chapman 

on Google

3 months ago

Unfortunately, the transportation experience for the school trip we took was nearly a complete failure. Buses (2 out of 3) were in major disrepair (see photos). Two of the charter buses proceeded on a roadway in NYC (FDR Drive) that is for passenger vehicles only. The entire roadway headed our direction had to be shut down by the NYPD in order for the two buses to back themselves back from where we first entered the FDR, up the ramp, and back into the city. Both buses were provided an NYPD escort back out of the city. O... read more

Chad Boyd 

on Google

3 months ago

Our high school recently used Ideal Charter for a multi-day trip to New York involving three buses. Unfortunately, the experience raised serious concerns regarding vehicle maintenance, communication, and overall trip management. On our bus, students were told not to use the restroom for bowel movements but were not informed that the restroom was effectively unusable. After several uses, it became apparent that the toilet was not flushing and urine was simply collecting in the bowl. The resulting odor remained on the bus for... read more

Rushelle Davis 

on Google

2 months ago

I had a wonderful experience traveling with this bus company on a group trip to Cincinnati! The coach bus was clean, comfortable, and the air conditioning kept everyone cool throughout the ride. Our driver was excellent—professional, safe, and made the trip smooth from start to finish. A special shout-out to Lyla! She was absolutely amazing—friendly, and made sure everyone was safe. I would definitely travel with this company again and highly recommend them for group trips! 

Chyna Moffett 

on Google

2 months ago

Every year, my team and I host a charter bus from Chicago to the Cincinnati Music Festival, and over the years we’ve had our share of experiences—from buses that weren’t in the best condition to drivers whose personalities left a lot to be desired. This year was a completely different experience thanks to our driver, Lila. Her customer service was truly top tier from start to finish. She was professional, friendly, and made everyone on board feel safe, comfortable, and well taken care of throughout the trip. It’s easy to s... read more

Tymika Allen 

on Google

2 months ago

Our driver to Cincinnati this weekend was awesome. Lila was very respectful, had great communication and got us there and back safely. We appreciate Lila so much.