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Idaho First Bank
- Banks
- Boise, ID
About this business
Location details
209 N 12th St, Boise, ID, 83702, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 5:00 p.m. | |
| Tue | 9:00 a.m. to 5:00 p.m. | |
| Wed | 9:00 a.m. to 5:00 p.m. | |
| Thu | 9:00 a.m. to 5:00 p.m. | |
| Fri | 9:00 a.m. to 5:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
I have been banking here for 10 years. By far the best bank I have ever had. I do not think the newest branch manager is the best fit for this Bank. I really miss the previous branch manager she was so kind.
I have been banking here for 10 years. By far the best bank I have ever had. I do not think the newest branch manager is the best fit for this Bank. I really miss the previous branch manager she was so kind.
The online platform for this bank is slow and glitchy. That is a problem considering how many people do the majority of their banking online these days. The customer service I have received has been mediocre. Maybe the turnover is high but people often don't seem to know what they're doing. Overall I wouldn't recommend this bank to others.
I worked with Roger Schumacher to inquire about a bank loan. He was slow to respond, often would not respond without my prompting. He requested documents that I had already sent him and calculated certain things wrong, just generally poor attention to detail. I would say it's hard for a small local bank to attract good talent but I have worked with small local banks with some stellar VPs. If you want good customer service and responsive staff I would go somewhere else. There are plenty of other banks to choose from.
Roger timely took care well of what I need. Love this local bank!
Frequently asked questions about Idaho First Bank
How is Idaho First Bank rated?
Idaho First Bank has a 3.5 star rating with 11 reviews.
When is Idaho First Bank open?
Idaho First Bank is open now. It will close at 5:00 p.m.
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