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ICON Health & Fitness

3.6
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About this business

ICON Health & Fitness is the world leader in innovation, design and distribution of connected fitness equipment and software. We own established industry-leading fitness brands NordicTrack®, ProForm® and Freemotion®, which offer connected fitness membership services powered by iFit, the immersive live and on-demand streaming fitness and wellness media platform. Headquartered in Logan, UT, we employee talented team members across the globe. 

Location details

1500 S 1000 W, Logan, UT, 84321, United States

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WeekdayScheduleStatus
Mon9:00 a.m. to 5:00 p.m.
Tue9:00 a.m. to 5:00 p.m.
Wed9:00 a.m. to 5:00 p.m.
Thu9:00 a.m. to 5:00 p.m.
Fri9:00 a.m. to 5:00 p.m.
SatClosed
SunClosed
Review Performance in the last  
6 months
3.61,955 reviews
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Maria R.'s profile image
Maria R. 
on Birdeye

3 years ago

I ordered my Tour de France from Proform.com, and ordered the extended warranty that added four more years of extended in-home warranty and four years on parts to equal a total of 6 years on in-home warranty and 9 years on parts taking me to 2024 for in-home warranty and 2027 on parts. That was back in 2018. On June 2nd, 2020, my bike starts doing weird things, going up and down on its own and goes in an never-ending loop of an option of shutting the bike down and turning up the volume. I called UTS to get my bike fix. Of co... read more

Andria l.'s profile image
Andria l. 
on Birdeye

4 years ago

Worst company and scammers.i purchased a spin bike S22i. It was delivered broken the pedal snapped of and the handle bars are shaking. They refuse to exchange it. I have to pay $450 to return it. They want To send me 9 parts to repair a brand new bike .thats how they make their money . The are selling broken equipment. Worst customer service .their customer service are brain washed . 

Brian G.'s profile image
Brian G. 
on Birdeye

4 years ago

ICON IS THE WORST PERIOD. BEWARE....I should have listened to the reviews and not purchased the NordicTrack Commercial 2450. I had the treadmill delivered at end of July and haven't been able to use it EVER. I had the white glove service in which they assembled it for me. The treadmill was off from the start. The top portion containing the screen seemed to be crooked so I contacted them and we trouble shooted only for them to send me a side bar which did not resolve the issue. I had issues with the base making noises when i... read more

Frequently asked questions about ICON Health & Fitness

How is ICON Health & Fitness rated?

ICON Health & Fitness has a 3.6 star rating with 1,955 reviews. 

When is ICON Health & Fitness open?

ICON Health & Fitness is closed now. It will open on Tuesday at 9:00 a.m. 

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