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ICapital Network, Inc.
- Financial Services
- New York, NY
About this business
Location details
26th Floor, 60 E 42nd St, New York, NY, 10165, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 6:00 p.m. | |
| Tue | 9:00 a.m. to 6:00 p.m. | |
| Wed | 9:00 a.m. to 6:00 p.m. | |
| Thu | 9:00 a.m. to 6:00 p.m. | |
| Fri | 9:00 a.m. to 6:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
The wholesaler rep (I won't post his name unless asked by management) who called the office and then sighed at me when I told him the person he was looking for was on the phone and I'd have to take a message, and then said "I'll just send him an email" and then hung up, will NOT get far if that is how he is handling his calls. I understand hitting quotas, but respectful phone etiquette will get you much farther. He's hurting himself and iCapital by behaving this way.
As an alternative asset investor what a terribly disappointing experience this company has been…a Fintech company without the “tech” part - years into it their portal remains a dysfunctional joke with info appearing woefully late if ever at all. These folks are out of touch with the needs of retail investors and I’ve concluded are almost entirely focused on their assets under management rather than investment performance and customer service.
Frequently asked questions about ICapital Network, Inc.
How is ICapital Network, Inc. rated?
ICapital Network, Inc. has a 3.1 star rating with 10 reviews.
When is ICapital Network, Inc. open?
ICapital Network, Inc. is open now. It will close at 6:00 p.m.
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