Hygge Design House

Dimple Wraich 

on Google

a year ago

Their designs are good, that's why we bought a sectional sofa from them. We also bought a warranty separately but it is useless. The sofa seat arrived defective. I also sent them the video, they told me just bring the sofa seat to the store and they'll replace it. When we did go to the store, they told us that the right chais sofa is not in their stock anymore. I emailed and asked can you repair or do anything to fix the sofa that came with dents, they didn't respond. They are currently using another store's warehouse and th... read more

Nathan 

on Google

a year ago

Amazing staff! All very helpful, BUT, know that even though this is a Vancouver based brand, their designs and couches are not made by them and are not made in Vancouver. Actually, their “warehouse” is the Accent@Home store upstairs in Brentwood, where all the couches found in Hygge can be found at, for potentially a cheaper price. The Hygge store just makes it pretty to look at so that it is easier to sell, for potentially a higher price. 

Mahsa Momenzadeh 

on Google

a year ago

I was initially thrilled when this store opened in Brentwood Centre. I'm fond of their designs, and I find their prices fair. However, my experience with them has been quite disappointing so far! I purchased a dining table from them back in January, with the assurance that it would be available at the beginning of April. They offered me the floor model instead, but without any discount. After waiting for about four months without any communication, I reached out to them, only to be told that the table wouldn't arrive until m... read more

James Corbett 

on Google

a year ago

Unfortunately what started off as a great experience ended poorly and we won’t be recommending this store We purchased a modular sectional a few months ago from Maria and we thought we had an amazing experience. Delivery day - the drivers showed up and refused to deliver the couch because Hygge didn’t communicate to them that we did not have an elevator in our building (Maria and I confirmed this in store the week prior). We live on the 2nd floor of a heritage building in the West End. They demanded I pay $100 cash to the dr... read more