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Hurwitz Mintz Furniture
- Furniture Stores
- Metairie, LA
About this business
Anyone can show you a picture in a catalog. We feature a $10,000,000 inventory of magnificent furniture IN STOCK and on display in spectacular designer room settings. As you walk through our floors the first hand experience is simply incomparable. Our fabulous store has over 125,000 sq.ft. of display space. From the very affordable to the most luxurious, our selection rivals and surpasses that of any furniture store in the country. One of the Nation's Largest Selections of Fine Furniture.
Location details
1751 Airline Dr, Metairie, LA, 70001, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 10:00 a.m. to 9:00 p.m. | |
| Tue | 10:00 a.m. to 9:00 p.m. | |
| Wed | 10:00 a.m. to 9:00 p.m. | |
| Thu | 10:00 a.m. to 9:00 p.m. | |
| Fri | 10:00 a.m. to 9:00 p.m. | |
| Sat | 10:00 a.m. to 9:00 p.m. | |
| Sun | 12:00 p.m. to 6:00 p.m. |
I purchased leather sofa and loveseat from them 2.5 years ago. I paid ******* (not cheap) for the set. I figured in paying this amount for furniture it was a good quality. The leather at the seams start to flake off the backing material in the seat part of the cushions. We are not abusive w our furniture and take care of our furnishings. I ve always bought quality things figuring it would last longer. I called Hurwitz Mintz to see what they could do in this case. I received a very cold answer saying the furniture has a one y... read more
Horrible customer service. Maggie, the “manager” refused to give my Mother a refund on an item that she purchased but never took delivery. Rude, condescending, and unwilling to provide a refund on something that my Mother did not need.
Horrible customer service. Maggie, the “manager” refused to give my Mother a refund on an item that she purchased but never took delivery. Rude, condescending, and unwilling to provide a refund on something that my Mother did not need.<br /> <br /> <br />
We selected a sectional leather sofa. We sat on it for 15 -20 minutes while waiting for our salesman to return. We held a conversation with him and finally decided we would purchase it on 5/14/23.It was delivered on 5/19/23.We were out of town the day after delivery for one week. Once we started to use the sectional we noticed the foam seat cushions lacked support and anyone would sink deep into the sofa. Actually making it difficult to get out of it. The head rest is actually too thick as it pushes your head forward to an u... read more
Business response:
************************ purchased a ************* sectional that was delivered 5/19/23. Our records show that ************************ contacted Hurwitz Mintz customer service 6/23/23 stating that the sectional was not comfortable. It was determined that the sectional had no manufacturing defects and sits the way it is designed to sit. Our return policy states that merchandise can be returned for refund or exchange if we are contacted within five days of delivery. The sectional had been in the customers house for over a mon... read more
Got a living room full of furniture for a fair price. I wish delivery were cheaper but it sure beats getting a truck, bringing it into the house and setting it up yourself.
Hurtz Mintz has an unsatisfied customer with a recent purchase of a leather sofa set; the pillows inside the couch and loveseat are different. The furniture manufacturer has sent the pads, but Hurtz Mintz refuses to install the pads while the furniture is under warranty. A representative from HM visited my home and evaluated the cushions on the sofa and loveseat and determined the pillows were different. I should not have to spend an additional $2,000 for a couch and loveseat that cost me $8,000.00. Please, someone help me w... read more
On May 18th, my sister and I visited Hurwitz Mintz with the intention of purchasing furniture for a project with a significant budget. Our encounter with *****, our salesperson, left us feeling uneasy. It seemed as though ***** was carrying over a negative attitude from a previous customer interaction, which reflected in our experience. Unfortunately, we felt belittled as ***** used terms like "economical," "sale," and "closeout" within minutes of explaining the store layout to **.During our visit, we inquired about cash and... read more
Business response:
Hi, ***** Thank you for bringing this to our attention. We are disappointed to hear you had such an unpleasant experience. We are currently looking into the issue and will be in touch soon to remedy the situation.
#Good Service
The customer service was beyond rude and never fixed my chair as promised by the warranty. I was yelled and sworn at before they informed me they were not going to fix my chair, though I still have 6 months on the Warranty. Duane in customer service was the rudest customer agent I've encountered in years. He was so rude he was forced to call me apologize, after which his treatment was even worse. There is no oversight over the customer service as it is independent from the store. There is no one to talk to when you are lied ... read more
Frequently asked questions about Hurwitz Mintz Furniture
How is Hurwitz Mintz Furniture rated?
Hurwitz Mintz Furniture has a 4.7 star rating with 2,090 reviews.
When is Hurwitz Mintz Furniture open?
Hurwitz Mintz Furniture is open now. It will close at 9:00 p.m.
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