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Huntington Bank
- Banks
- Groesbeck, OH
About this business
Location details
9600 Colerain Ave, Groesbeck, OH, 45251, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 5:00 p.m. | |
| Tue | 9:00 a.m. to 5:00 p.m. | |
| Wed | 9:00 a.m. to 5:00 p.m. | |
| Thu | 9:00 a.m. to 5:00 p.m. | |
| Fri | 9:00 a.m. to 6:00 p.m. | |
| Sat | 9:00 a.m. to 12:00 p.m. | |
| Sun | Closed |
OK I hate to leave this review as my direct customer service with this team is great. My problem is with the ATM being perpetually 'out of service'. Over the past few months I have reported this at least 6 times, and again today the ATM is out of service, nothing has been done which tells me my reported concerns were ignored. It has cost me at least 40 dollars because of the banks faulty equipment. Amazingly the ATM from the competing bank down the road is always available...
I used the ATM at this location to withdraw a large amount and nothing came out of the ATM. No money; no receipt. I notified the management at this location and all they said was to call customer service. I did and still nothing. HNB opened a case file to investigate. Investigate what? The ATM after daily audit should reflect an imbalance between credits and debits noting the difference. I am out $400. I will be moving my entire accounts from this bank.
Changing stars from 5 to 3. Loved this location but ran into a less than fortunate situation. I was making a withdrawal. I was not pulling all my money off. I had 1 cashapp withdraw put into my huntington. I was not asked how much I wanted to pull, but was turned away cause a cashapp transfer didn't have a posted date yet. Went to the deer mason location explained my situation. The lady there said it was fine to pull money just not the money from the cashapp transfer, which is reasonable. It was kind of a stressful situation... read more
Frequently asked questions about Huntington Bank
How is Huntington Bank rated?
Huntington Bank has a 3 star rating with 31 reviews.
When is Huntington Bank open?
Huntington Bank is closed now. It will open at 9:00 a.m.
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