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Hugo Boss
- Men's Clothing
- Boston, MA
About this business
Location details
100 Huntington Ave Ste #A015, Ste #A015, Boston, MA, 02116, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 10:00 a.m. to 8:00 p.m. | |
| Tue | 10:00 a.m. to 8:00 p.m. | |
| Wed | 10:00 a.m. to 8:00 p.m. | |
| Thu | 10:00 a.m. to 8:00 p.m. | |
| Fri | 10:00 a.m. to 8:00 p.m. | |
| Sat | 10:00 a.m. to 8:00 p.m. | |
| Sun | 12:00 p.m. to 6:00 p.m. |
Horrible customer service all around. In store, the lady looked so disinterested and rushed us to pay. Didn’t offer us to even try the items on. At the time of checkout, also failed to apply discount, which we found out after the fact. Wrongly promised the timeline with “we’ll get it altered right away” when it would take a week, after I had shown here the deadline I am looking for! Probably just said it to make the sale. If it weren’t for the product that we need by a date we would have left right as we walked in. We reques... read more
Extremely disappointed with the service. I purchased two suits and both pairs of pants were altered two inches too short. When I asked for a proper correction, the manager Laurel refused to provide new pants and instead insisted on unfolding the hems—a substandard fix. The manager was not only unhelpful, but also rude and dismissive, appearing more focused on hiding the mistake than addressing it. As a physician, my time is limited, and this experience caused unnecessary stress and multiple store visits. I expected much bett... read more
The staff was incredibly helpful and professional. The store manager went above and beyond, helping me put together an entire outfit when I wasn’t sure what I was looking for. I received compliments all night and felt amazing in it! The quality of the clothing is top-notch, and the service is outstanding.
I go to the Copley place mall on a regular basis and go to most if not all stores . The BOSS store is the only store I avoid at all times. I’m not sure who they hire and how they are trained , but I have never seen sales people to be so rude , ignorant and useless. My husband is a BOSS customer and buys stuff on a regular basis . He is so annoyed and pissed at the sales people there . They are aggressive if they are selling , but won’t even acknowledge you if they don’t think you are going to buy from them . This is the reas... read more
Frequently asked questions about Hugo Boss
How is Hugo Boss rated?
Hugo Boss has a 3.7 star rating with 56 reviews.
When is Hugo Boss open?
Hugo Boss is closed now. It will open tomorrow at 10:00 a.m.
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