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Hudson Valley Credit Union
- Credit Unions
- Carmel Hamlet, NY
About this business
Location details
2 Terrace Dr, Carmel Hamlet, NY, 10512, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:30 a.m. to 7:00 p.m. | |
| Tue | 8:30 a.m. to 7:00 p.m. | |
| Wed | 8:30 a.m. to 7:00 p.m. | |
| Thu | 8:30 a.m. to 7:00 p.m. | |
| Fri | 8:30 a.m. to 7:00 p.m. | |
| Sat | 9:00 a.m. to 5:00 p.m. | |
| Sun | Closed |
My husband today called about a check that didn’t clear. He called to inquire as to why it didn’t and what he had to do so it could clear. The other man on the line couldn’t have been more rude to him. He was very condescending and acted as if doing his job was an inconvenience to him. If you do not want to work with customers then do not get a job that requires you to. You are not only making yourself miserable but also being unhelpful and disrespectful.
The employees are very nice. I have however experienced issues with banking and credit card payments. The banking records and credit card payment records do not coincide. They have reported my payments past due when they are on autopay and have charged overdraft fees while there are sufficient funds in the account. I was told that my statements would be emailed to me today. I was reported past due to the credit bureaus for a May payment that I physically made in person for over 500 dollars. The bank shows no record of the pa... read more
The people here are always great. The bank itself is absolutely horrible. I switched to a credit union to escape the predatory practices of the big banks. However, HVFCU policies are far worse and more predatory. For example, if you don't have the funds to cover the purchase they will deny the purchase and still charge you an overdraft fee, even though you didn't even overdraft. Bunch of thieves. Not to mention they would often deny my businesses requests for as little as 200 singles and/or $50 in mixed coins. They would oft... read more
Frequently asked questions about Hudson Valley Credit Union
How is Hudson Valley Credit Union rated?
Hudson Valley Credit Union has a 3.5 star rating with 19 reviews.
When is Hudson Valley Credit Union open?
Hudson Valley Credit Union is closed now. It will open at 8:30 a.m.
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