Hubbell Realty Company

Jordan M 

on BBB

10 months ago

They constantly hide fees and charges in your bill. You are required to use their wi-fi service (which is problematic and quite slow), as well as their rental insurance which is quite high with poor coverage. The landlords do not follow through and it is difficult to contact the office most times. They often lie and are not willing to resolve issues in a respectful or polite manner. Maintenance response time is also extremely slow. We were out of a microwave for two weeks and outdoor windows haven't been washed since we move... read more

Stephanie A 

on BBB

a year ago

I am a current resident at ********************. Lived here several years, however since Hubbell Realty purchased & Indigo Living manages property its been awful. Emergency maintenance calls requiring immediate service have gone unanswered leaving me to manage. Most recently on 5th week of waiting on repairs to treat, repair & restore weeks of water damage that 4 maintenance technicians were unable to identify source for 2 weeks when reoccurring water damage wouldnt dry. Initially I was informed by maintenance the water dama... read more

Anthony R 

on BBB

a year ago

If management is going to be rude then they should actually do something instead of saying it's not our responsibility. This complex is rapidly becoming increasingly difficult to want to stay. Dog's off there chains. No body picks up after there dog's. I had a package of mail stolen from the office and they didn't even look at the video. The list goes on and on. Read the REVIEWS! 

Chris L 

on BBB

2 years ago

I moved to the Des Moines Building because of one person and that person is Jayme Taylor because she knew the building and really made me feel like I was home. When they changed management companies the kept her on as manager because she knew the building and residents really well. Unfortunately Indigo Living fired for some unknown reason and unfortunately I signed another 12 month lease or I would be moving out because she made it worth living here. I will say this once my year is up I will definitely be thinking about movi... read more

Ali K 

on BBB

2 years ago

I wish I could put into words how horrible Hubbel Realty has been. I live over in ballyard lofts and love the apartment and would stay long term but my experience since the beginning has been absolutely horrible. First, I was told parking was free. I moved in, checked my online portal and started getting charged parking per month for my vehicle in 2023 with no knowledge or advancement. I talked to other people who lived in the apartment complex last year, none of them pay for parking. it was a total scam for new tenants. Sec... read more

Jill A 

on BBB

4 years ago

I am a 6yr tenant at Bristol ridge apartments, owned and managed by Hubbell realty. I have been dealing with harrassment and discrimination as well as theft by my property management and their direct superior. I have months of emails, phone calls, pictures and videos. I have requested many times to speak with a manager above those in this situation to report the issues that not just myself are dealing with. We have had no response in request to speak with someone at Hubbell. This has been months/years of multiple tenant abus... read more