HSBC Commercial Banking

Thomas Cuppo 

on Google

3 years ago

i had to come back to write another review just to pound in to anybody thinking of leaving this bank or initiating an account here. There is extreme incompetence that is would take too long for me to highlight. Definitely do not use a European bank. It has taken me days, hours on hold, and bureaucratic run around and I still have not taken the initial steps or received the initial information. Again, when I use a US bank, this would have taken less than 5 minutes. This is why it is impossible to do business in Europe. 

Sanket Thakkar 

on Google

6 years ago

This bank is shady and wouldn't recommend doing business with. Closed the account over two months ago and still haven't received a closing check. After multiple calls and each time verification we will process kept hearing the excuse we will process in 1-2 business days. Managers or supervisors don't bother to help. Worst bank I have ever dealt with. They will gladly take your money; earn interest on their end by lending but when you close account they will prolong your payment so they can earn more while not paying any inte... read more

Zbigniew Romanowski 

on Google

5 years ago

Bunch of thief’s. Got a loan from this bank. They sent statements I sent them checks and somehow they never received my payments. I called them to set up an automatic payment. Supposedly they set the automatic payment. Somehow they don’t take payments monthly. My credit score went down and there is no way to make a payment! They take your money but don’t update your account and ruin your credit score. I spoke to a few people and they have the same problem as me. Stay away from this bank it’s horrible! 

J. Lewis 

on Google

4 years ago

The absolute worst online bank ever!!! I started a savings account with them and when I tried to transfer my money they wouldn't allow me to. At first I thought that it was my fault, thinking maybe I put the wrong account in, but three times this happened. Once with the supervisor on the phone line with me. I waited an hour and now as I type they have me on hold, because I requested to close my account. Terrible customer service!!!! 

Nati Mavridis 

on Google

4 years ago

Been with HSBC in USA for 5 years and I have finally realized this is the worst bank in AMERICA. They are the best bank in the world, but the worst for America. Try, just try calling their US customer service, and you will be connected to China, Hong Kong and India, only to be told you reached the wrong departments. This happens EVERY single time. So buyer beware! The worst in America!!!!!!!