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HSBC Bank Australia

2.5

About this business

Location details

Shop F024/1341 Dandenong Rd, Chadstone, VIC, 3148, Australia

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WeekdayScheduleStatus
Mon9:30 a.m. to 4:00 p.m.
Tue9:30 a.m. to 4:00 p.m.
Wed9:30 a.m. to 4:00 p.m.
Thu9:30 a.m. to 4:00 p.m.
Fri9:30 a.m. to 5:00 p.m.
SatClosed
SunClosed
2.559 reviews
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A C's profile image
A C 
on Google
a month ago

Really unhelpful when asking for coins. "We dont have coins and wr can't help you." You're a bank that doesn't have money? I bet you'd help me if I was a large business. Can't wait to ditch this bank for Westpac who were amazing. 

Denny Thomas's profile image
Denny Thomas 
on Google
2 months ago

An amazing experience, way different from the experience shared by many… guess the difference was Hailey… Hi Hailey, We wanted to sincerely thank you for all your help in opening my daughter’s bank account. Your support and the way you went out of your way to assist us truly meant a lot. We really appreciate your kindness and professionalism — it made the whole process so much smoother!! 

Amal Gunasinghe's profile image
Amal Gunasinghe 
on Google
2 months ago

Customer service is so bad ,no idea on how valuble cutome's time is 

Bruce LIU's profile image
Bruce LIU 
on Google
2 months ago

我去询问我的卡在境外被盗刷,能不能帮我解决这个问题。一个员工把我丢给了实习生,然后实习生不熟悉业务帮我在处理,突然进来另外一个女员工问实习生为什么要在我的身上花这么长的时间?我被怼得哑口无言?我不是客户吗?什么叫浪费时间。 最经典的事情发生了,在两个员工的共同努力下,她说重新帮我邮寄新卡,注销之前的卡。几周后,我又等来了新卡是我被注销的那张卡,好像她们做了很多,好像她们什么都没做。 

Muhammad's profile image
Muhammad 
on Google
2 months ago

Not helpful staff. Most of time ATM not working. Pathetic experience even being a Premiere customer 

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Frequently asked questions about HSBC Bank Australia

How is HSBC Bank Australia rated?

HSBC Bank Australia has a 2.5 star rating with 59 reviews. 

When is HSBC Bank Australia open?

HSBC Bank Australia is closed now. It will open on Monday at 9:30 a.m. 

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