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HSBC Bank
- Finance
- Amherst, NY
About this business
Location details
8100 Transit Rd Suite 500, Amherst, NY, 14221, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | Closed | |
| Tue | 9:00 a.m. to 5:00 p.m. | |
| Wed | 9:00 a.m. to 5:00 p.m. | |
| Thu | 9:00 a.m. to 5:00 p.m. | |
| Fri | 9:00 a.m. to 5:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
HSBC Premier Checking supports zero fees versus many local banks charge $75 (or a transfer amount percentage) for each transaction. HSBC has a long history doing international business while my local bank experience is that they are scared and unsure how to guide customers in doing business outside of the USA. Charles at the Amherst office was patient with me over multiple calls, answered all my questions and helped me perform my first international wire transfer. Amazing employee - super helpful and reassuring.
This review is for the online customer service, escalation managers and wire department. These are by far the worst, dysfunctional and most useless service in any bank that I dealt with in the last 30 years. Please beware before you send any amount of money with them. The local branch personnel are very good but have no influence or help over the online service. BEWARE, BEWARE.
This review is for the online customer service, escalation managers and wire department. These are by far the worst, dysfunctional and most useless service in any bank that I dealt with in the last 30 years. Please beware before you send any amount of money with them. The local branch personnel are very good but have no influence or help over the online service. BEWARE, BEWARE.
Popped in for a visit in October 2023. The gentleman seated at the front desk (Caucasian, shaved head, looked to be late (?) 30s) was exceptionally friendly, greeted me upon my arrival as I made my way to the ATM (insert your card horizontally!), and made appropriate small talk when I approached him to talk about how responsive (and fabulous!) my HSBC USA relationship manager is. Unfortunately my relationship manager wasn't in that day, but then again, I hadn't made an appointment as this was an impromptu visit. Glad I made ... read more
Popped in for a visit in October 2023. The gentleman seated at the front desk (Caucasian, shaved head, looked to be late (?) 30s) was exceptionally friendly, greeted me upon my arrival as I made my way to the ATM (insert your card horizontally!), and made appropriate small talk when I approached him to talk about how responsive (and fabulous!) my HSBC USA relationship manager is. Unfortunately my relationship manager wasn't in that day, but then again, I hadn't made an appointment as this was an impromptu visit. Glad I made ... read more
Frequently asked questions about HSBC Bank
How is HSBC Bank rated?
HSBC Bank has a 3.7 star rating with 9 reviews.
When is HSBC Bank open?
HSBC Bank is closed now. It will open on Tuesday at 9:00 a.m.
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