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HSBC
- Finance
- Castle Hill, NSW
About this business
Location details
Shop 258/6-14 Castle St, Castle Hill, NSW, 2154, Australia
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:30 a.m. to 4:00 p.m. | |
| Tue | 9:30 a.m. to 4:00 p.m. | |
| Wed | 9:30 a.m. to 4:00 p.m. | |
| Thu | 9:30 a.m. to 4:00 p.m. | |
| Fri | 9:30 a.m. to 5:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
The customer service here is so bad. Especially the lady of HK background is so arrogant
Hard to find and please put a full address thw shop number is confusing with the level. And castle towers is so big
I don’t know what to say, is this my lucky day or what … to be honest , I had a very bad day with other bank brands that can’t even deposit my cheques and change notes. Yea my unlucky, I need to drive for 30 mins to Castle Hill Tower to deposit my cheques and change notes at HSBC. AND Situation getting better that at the front I got very nice friendly greeting from public relations staff and helped me to fill up the cheques for deposit process, she also help and explained to her colleagues about changing some notes, even tho... read more
I am writing to formally express my dissatisfaction with the service I received at your Castle Hill branch on 24/12/2024. The staff member I interacted with was not only unprofessional but also displayed a concerning lack of proper training, which resulted in an extremely frustrating experience. The Asian lady receptionist was dismissive and rude throughout the interaction. When I asked for clarification on certain details, she responded in a manner that felt unhelpful and condescending, rather than offering constructive gui... read more
Waiting times are ridiculous!!! I am talking about basic things. Understaffed and unprepared to deal with the number of customers they have.
Frequently asked questions about HSBC
How is HSBC rated?
HSBC has a 2.6 star rating with 42 reviews.
When is HSBC open?
HSBC is closed now. It will open on Monday at 9:30 a.m.
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