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Shop 258/6-14 Castle St, Castle Hill, NSW, 2154, Australia
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:30 a.m. to 4:00 p.m. | |
| Tue | 9:30 a.m. to 4:00 p.m. | |
| Wed | 9:30 a.m. to 4:00 p.m. | |
| Thu | 9:30 a.m. to 4:00 p.m. | |
| Fri | 9:30 a.m. to 5:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
Horrible experience, don't go to this branch! I have been using HSBC for many years, never had problems with depositing money before, they asked for the receipt of the red pocket money, so when family and relatives give you red pocket, we need to ask for the receipt if we are willing to deposit it to the HSBC account, the woman replied YES! They don't even know what they are doing! Very disappointed with the service!
I visited the HSBC branch at Castle Hill today to open a USD account, but my experience was horrifying. The agent at the reception said it wasn’t possible and gave me a long list of reasons why, most of which I could easily overcome to get the account opened. It was obvious they didn’t want new customers. I then requested to speak with the manager, but the manager was evasive and consistently denied that I could open the account, offering misleading information. At first, I was told there was no interest on the account, but ... read more
This is so stupid way! When I want to put some deposit, first you have to wait the receptionist to register ( give all the details: name BSB Account No.) Then ask you wait again until cashier call you. Then you give the name BSB Account again to the cashier. Double job extra staff…….low Efficiency
HSBC has a 2.5 star rating with 50 reviews.
HSBC is closed now. It will open on Monday at 9:30 a.m.
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