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HSBC
- Finance
- North York, ON
About this business
Location details
693 Wilson Ave, North York, ON, M3K 1E3, Canada
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:30 a.m. to 5:00 p.m. | |
| Tue | 9:30 a.m. to 5:00 p.m. | |
| Wed | 9:30 a.m. to 5:00 p.m. | |
| Thu | 9:30 a.m. to 5:00 p.m. | |
| Fri | 9:30 a.m. to 5:00 p.m. | |
| Sat | 10:00 a.m. to 4:00 p.m. | |
| Sun | Closed |
I visited this RBC Bank branch located in Wilson and Dufferin for opening a salary account. I never thought RBC Banks staffs are not well trained and not customer oriented. However I saw a friendly security staff in this branch. Sorry to say I'm totally disappointed with the staff's behavior toward customers. I met a bank staff member named something like Nicholas; he doesn't know even how to respect customers. Or at least he should learn the policies of RBC Banking and awareness of financial products . I'm supposed to open ... read more
Such a worst experience - rude & indifferent - I miss the old HSBC staff esp Ram - he was so helpful, knowledgeable & considerate
Just wanted to give a big thank you to Oswaldo at RBC for his outstanding help. He was professional, kind, and went above and beyond to make everything easy and stress-free. Truly one of the best customer service experiences I’ve had.
I was going to give 4 stars, but the reviews for this branch are not fair. The reps didn’t help me much, probably because they’re not very familiar with the procedure, but they had great customer service and gave me a business card in case I need follow-up. I ended up going to the RBC branch at Sheppard and Yonge and had an extremely frustrating experience due to poor customer service. In comparison, this branch was actually good.
Most of the staff is very lazy. One day, they charge you $5 to deposit a check in business, the next day they charge you $2.50, depending on their mood that day. Very unprofessional.
Frequently asked questions about HSBC
How is HSBC rated?
HSBC has a 2.8 star rating with 45 reviews.
When is HSBC open?
HSBC is open now. It will close at 5:00 p.m.
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