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H&R Block
- Finance
- Scotts Valley, CA
About this business
Location details
237b Mt Hermon Rd, Scotts Valley, CA, 95066, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 7:00 p.m. | |
| Tue | 9:00 a.m. to 7:00 p.m. | |
| Wed | 9:00 a.m. to 7:00 p.m. | |
| Thu | 9:00 a.m. to 7:00 p.m. | |
| Fri | 9:00 a.m. to 7:00 p.m. | |
| Sat | 9:00 a.m. to 5:00 p.m. | |
| Sun | 12:00 p.m. to 4:00 p.m. |
There's a new guy there named spencer who is horrible. I called up the day before my tax appointment, 2 days before tax day, and he gave me an earful and was yelling at me on the phone about how he left me two voicemails 24 hours prior, about how my normal lady couldn't do my tax return. He was looking at information from last year's tax return, that was totally irrelevant to this year's tax return. He said that he couldn't do my investments which have both been sold in the years before. Literally just a total jerk chewing m... read more
There's a new guy there named spencer who is horrible. I called up the day before my tax appointment, 2 days before tax day, and he gave me an earful and was yelling at me on the phone about how he left me two voicemails 24 hours prior, about how my normal lady couldn't do my tax return. He was looking at information from last year's tax return, that was totally irrelevant to this year's tax return. He said that he couldn't do my investments which have both been sold in the years before. Literally just a total jerk chewing m... read more
Worst customer service I have ever had. I have now attempted 3 times to do my taxes with them. Had a phone appointment scheduled for 6 pm and they even called to confirm. Never got a call. Called the office twice and they kept saying I would get a call from Zina. Never got a message or a call. It's been 1 month since I submitted my taxes with them. Needless to say I will never use them or recommend them. Worst experience I've had. Apparently the first guy who did was doing my taxes quit and no one ever notified me. Said my t... read more
Cost is way too high ($200) for such a simple process
Frequently asked questions about H&R Block
How is H&R Block rated?
H&R Block has a 4.5 star rating with 81 reviews.
When is H&R Block open?
H&R Block is closed now. It will open at 9:00 a.m.
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