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9132a Veterans Dr SW, Lakewood, WA, 98498, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 6:00 p.m. | |
| Tue | 9:00 a.m. to 6:00 p.m. | |
| Wed | 9:00 a.m. to 6:00 p.m. | |
| Thu | 9:00 a.m. to 6:00 p.m. | |
| Fri | 9:00 a.m. to 6:00 p.m. | |
| Sat | 9:00 a.m. to 5:00 p.m. | |
| Sun | Closed |
Terrible experience. Made an appointment weeks in advance for 11am and was told they'd be right with me at 11:15am...waited until 11:45am and then someone else came in asking how much longer...meaning someone else was ahead of me still. Why schedule appointments, when you can't honor them and waste people's time? If you can't honor the appointment, alert the client, so they can plan accordingly. Really disappointing service.
Came in last second before tax day and Elena Vorobev was swamped with tons of other customers doing the same thing as me. A previous customer had been extremely rude to her and she held her composure to the highest professional level I have experienced and still got their taxes filed. They even left with a smile on their face and thanking her for her work as she juggled multiple customers. She showed care and passion for her job even staying later to help me get my taxes filed and that truly doesn’t go unnoticed by me. It’s ... read more
Elena was awesome
Elena vorobev Great customer service very helpful. Willing to work with me through all the way I had unfinished tax returns from the past years, but she did it all and I was very happy that I was able to get it done.🫶🫶🫶
Very nice and helpful in any tax questions I had
H&R Block has a 4.5 star rating with 80 reviews.
H&R Block is closed now. It will open at 9:00 a.m.
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