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H&R Block

4.5

About this business

Location details

9132a Veterans Dr SW, Lakewood, WA, 98498, United States

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WeekdayScheduleStatus
Mon9:00 a.m. to 6:00 p.m.
Tue9:00 a.m. to 6:00 p.m.
Wed9:00 a.m. to 6:00 p.m.
Thu9:00 a.m. to 6:00 p.m.
Fri9:00 a.m. to 6:00 p.m.
Sat9:00 a.m. to 5:00 p.m.
SunClosed
4.580 reviews
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Emily LaTourelle's profile image
Emily LaTourelle 
a month ago

Terrible experience. Made an appointment weeks in advance for 11am and was told they'd be right with me at 11:15am...waited until 11:45am and then someone else came in asking how much longer...meaning someone else was ahead of me still. Why schedule appointments, when you can't honor them and waste people's time? If you can't honor the appointment, alert the client, so they can plan accordingly. Really disappointing service. 

brandon's profile image
brandon 
3 months ago

Came in last second before tax day and Elena Vorobev was swamped with tons of other customers doing the same thing as me. A previous customer had been extremely rude to her and she held her composure to the highest professional level I have experienced and still got their taxes filed. They even left with a smile on their face and thanking her for her work as she juggled multiple customers. She showed care and passion for her job even staying later to help me get my taxes filed and that truly doesn’t go unnoticed by me. It’s ... read more

PriesT's profile image
PriesT 
4 months ago

Elena was awesome 

Nixon Aumua's profile image
Nixon Aumua 
4 months ago

Elena vorobev Great customer service very helpful. Willing to work with me through all the way I had unfinished tax returns from the past years, but she did it all and I was very happy that I was able to get it done.🫶🫶🫶 

Dominick Mittleider's profile image
Dominick Mittleider 
4 months ago

Very nice and helpful in any tax questions I had 

Frequently asked questions about H&R Block

How is H&R Block rated?

H&R Block has a 4.5 star rating with 80 reviews. 

When is H&R Block open?

H&R Block is closed now. It will open at 9:00 a.m. 

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