H&R Block

Erik Mann 

on Google

6 months ago

Update: Two months later and we have not received any legitimate help from H&R Block. Unfortunately the Chatham Office appears to be a franchise with nobody accountable for customer relations. They are also unwilling to divulge an email address where one can put concerns in writing short of having to type out and mail a registered letter (which unfortunately is the next step). IVR system will not register a complaint as it doesn't recognize my mother's SSN despite having filed two returns for her and my dad. Caveat emptor: d... read more

Erik Mann 

on Google

8 months ago

This is the most incompetent professional services organization I have ever had the misfortune to be associated with. If you have anything other than the simplest tax return, you should avoid this office at all costs. In 2022, my recently widowed mother brought her taxes to this office and was assigned a novice preparer. Her return was moderately complex, with extensive capital gains and dividends statements as a result of rebalancing her portfolio after dad's death. The grossly incompetent preparer failed to report ANY of t... read more

Jonathan Citron 

on Google

a year ago

Efficient, knowledgeable, courteous, available. 

Kathleen Enright 

on Google

a year ago

Ms. Dryer was professional and knowledgeable with my tax status. I found the experience to be extremely smooth and done with ease. I appreciate her extensive knowledge. Her attendance to my account is greatly appreciated. I will refer her to my family and colleagues. Sincerely.