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H&R Block
- Finance
- West Lebanon, NH
About this business
Location details
94 S Main St, West Lebanon, NH, 03784, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 6:00 p.m. | |
| Tue | 9:00 a.m. to 6:00 p.m. | |
| Wed | 9:00 a.m. to 6:00 p.m. | |
| Thu | 9:00 a.m. to 6:00 p.m. | |
| Fri | 9:00 a.m. to 6:00 p.m. | |
| Sat | 9:00 a.m. to 5:00 p.m. | |
| Sun | Closed |
This is my 3d time trying to complete an appointment. First time they double booked me. Second time I was supposed to wait an additional hour after my appointed time and even after an hour they still couldn’t do the appointment. Now, my 3d time, I’m told the person I was supposed to meet with will not be in today, and I should have received a call to let me know. No call ever came.
Ron is Unorganized
When I walked into my appointment, I had all of my documents loaded onto a jump drive. I was told they could not help me. When I asked if they had a printer to print them out, I was told yes. When I asked if they could just print out my documents, I was told no, and verbatim, "If you didn't come prepared, we can't help you." I've never encountered customer service that was so eager to show me how little they were willing to extend and how much they looked down on me. H&R block has an online service that requires you to uploa... read more
When I walked into my appointment, I had all of my documents loaded onto a jump drive. I was told they could not help me. When I asked if they had a printer to print them out, I was told yes. When I asked if they could just print out my documents, I was told no, and verbatim, "If you didn't come prepared, we can't help you." I've never encountered customer service that was so eager to show me how little they were willing to extend and how much they looked down on me. H&R block has an online service that requires you to uploa... read more
Avoid this branch if at all possible! Go across the street to Liberty instead or just use Turbo Tax unless you want to deal with rude, unprofessional staff who take a week at a time to respond to communication. Especially Kim Nutter. I went here to get my Taxes done and was given Kim Nutter as my tax representative. I told her during our meeting that I didn’t have my health insurance tax documents but would be providing them as soon as they were available. After meeting it was impossible to get ahold of her when I encountere... read more
Frequently asked questions about H&R Block
How is H&R Block rated?
H&R Block has a 4.6 star rating with 142 reviews.
When is H&R Block open?
H&R Block is closed now. It will open tomorrow at 9:00 a.m.
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