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H&R Block
- Finance
- Eugene, OR
About this business
Location details
4722 Royal Ave, Eugene, OR, 97402, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 7:00 p.m. | |
| Tue | 9:00 a.m. to 7:00 p.m. | |
| Wed | 9:00 a.m. to 7:00 p.m. | |
| Thu | 9:00 a.m. to 7:00 p.m. | |
| Fri | 9:00 a.m. to 7:00 p.m. | |
| Sat | 9:00 a.m. to 5:00 p.m. | |
| Sun | 10:00 a.m. to 5:00 p.m. |
I made an appointment to come in, upload my tax documents, gave them my sensitive info. The day of the appointment I drove to the branch I was instructed to by the text that was sent to me and that branch is closed. I went home and tried to resolve the issue over the phone and was informed that the tax documents I uploaded and the sensitive info I gave them were not in their system and that they had no idea where that was. Alarming. I tried to log in to MyBlock on their website to see if I could figure it out there, but thei... read more
We have had Carlos Burgos prepare our taxes for 3 years now. He advised us and we trusted him. We get a letter from IRS stating we made an error in 2023. Thanks to his POOR diligence, we owe $2,000 back to the IRS. And while preparing the most recent return, he still wanted us to pay full for his work performed. Not satisfied and will not be returning.
Based on my experience I am surprised by all the other 5 star reviews. In my case: - They were difficult to get ahold of - by phone, did not answer 4 out of 6 times I called. In person, there was no receptionist present 3 out of 5 times I went in. - Took over a week to finish my taxes, another company does them in 2 hours while I am present - Language barrier - I did not get a good feeling about their competence to do my taxes - Expensive - they charged me 50% more than another company last year, and I was not offered any di... read more
Based on my experience I am surprised by all the other 5 star reviews. In my case: - They were difficult to get ahold of - by phone, did not answer 4 out of 6 times I called. In person, there was no receptionist present 3 out of 5 times I went in. - Took over a week to finish my taxes, another company does them in 2 hours while I am present - Language barrier - I did not get a good feeling about their competence to do my taxes - Expensive - they charged me 50% more than another company last year, and I was not offered any di... read more
Frequently asked questions about H&R Block
How is H&R Block rated?
H&R Block has a 4.4 star rating with 96 reviews.
When is H&R Block open?
H&R Block is closed now. It will open at 9:00 a.m.
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