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H&R Block

4.5

About this business

Whether you come in to your local Chicago H&R Block office to work with your tax pro or drop off your documents and go, your well-being is our top priority. By deep cleaning offices, disinfecting high-touch areas after each appointment, and social distancing, we’re doing our part to keep our communities safe. You can even work with your tax pro from home - just call and ask to use our Digital Drop-Off service. You'll get an email from a tax pro with a link to upload your documents. 

Location details

2918 N Ashland Ave, Chicago, IL, 60657, United States

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WeekdayScheduleStatus
Mon9:00 a.m. to 8:00 p.m.
Tue9:00 a.m. to 8:00 p.m.
Wed9:00 a.m. to 8:00 p.m.
Thu9:00 a.m. to 8:00 p.m.
Fri9:00 a.m. to 8:00 p.m.
Sat9:00 a.m. to 5:00 p.m.
Sun12:00 p.m. to 4:00 p.m.
4.5163 reviews
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Rachel's profile image
Rachel 
on Google
2 months ago

I had a very positive experience and I like to do my own taxes, but maybe I will come back next year bc the tax associate helped me get a better outcome then I would have otherwise and I also feel more secure that they were done correctly bc this was my first year filing forms outside of 1040ez 

sina hoveida's profile image
sina hoveida 
on Google
4 months ago

I came here solely to apply for an ITIN. I booked the appointment a day in advance, skipped work, and upon arrival, was told they couldn’t process it because their expert wouldn’t be available for the next few hours—despite my explicit request for someone who could handle ITIN applications. When I pointed out that they had wasted my time and that I wouldn’t do business with them again, they called me rude and told me to leave. Don’t waste your time. Avoid this place. 

Parmida mirhashemi's profile image
Parmida mirhashemi 
on Google
4 months ago

Just as soon as we got there the lady started yelling at us for a mistake they made. with this level of attention to details I just don't think you should trust them with taxes. Stay away from them at all costs. They just wasted our time and money. 

Michelle Xie's profile image
Michelle Xie 
on Google
8 months ago

We made an appointment at one H&R location with Karl and he immediately turned us away before we even got seated because we had too many W2 forms (which the system could have asked about before booking the appointment) so we last minute got a day of appointment with Nena Colon. Nena filed our taxes for us but added an extra digit in one of the boxes which resulted us owing $30K+ in taxes that we should not have. Being naïve we paid our taxes due the day of filing and assumed H&R had filed correctly (we had owed $16K due to i... read more

Laurence Klinger's profile image
Laurence Klinger 
on Google
10 months ago

I’m editing my review below because of what happened after. The IRS sent me a letter, there was a mistake in the return. I tried contacting Moses, and was never able to talk to him again. Every time I call it’s someone else. That’s their system. No personal service, no solution. Moses helped us with our taxes. He seems very experienced, friendly, and was great at explaining everything we needed to know, and asking the right questions. Smooth process, reasonable fees. 

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Frequently asked questions about H&R Block

How is H&R Block rated?

H&R Block has a 4.5 star rating with 163 reviews. 

When is H&R Block open?

H&R Block is closed now. It will open at 9:00 a.m. 

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