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H&R Block

4.3

About this business

Location details

3846 Falls Rd, Baltimore, MD, 21211, United States

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WeekdayScheduleStatus
Mon9:00 a.m. to 7:00 p.m.
Tue9:00 a.m. to 7:00 p.m.
Wed9:00 a.m. to 7:00 p.m.
Thu9:00 a.m. to 7:00 p.m.
Fri9:00 a.m. to 7:00 p.m.
Sat9:00 a.m. to 5:00 p.m.
Sun12:00 p.m. to 4:00 p.m.
4.3111 reviews
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Corey Matlak's profile image
Corey Matlak 
4 months ago

Totally royally screwed us. We had a more complicated tax year than last year, so we decided for once to not do it ourselves and save the hassle. Wrong move. They never processed the payment, so our returns landed in limbo without our knowledge. Now, IRS is hitting us with late fees as we scramble to fix the mess. Support from HR has been frustratingly slow and unempathetic. If they refund us and come through in the end to fix this collossal screw up, I'll update this. But short to say I'll never trust another person handlin... read more

Lauren McDonnell's profile image
Lauren McDonnell 
a year ago

AVOID this place. It is unbelievably disorganized. I had an appointment with Cecelia, who rescheduled multiple times, ran 40 minutes late to the video call without any notice (and did not pick up office phone when I tried to inquire about my appointment day-of), charged $300+ to file my taxes, and then filed them entirely incorrectly. I was told that I owed $1500 in federal taxes, which I paid. I later contacted another H&R Block office because I found some mistakes. I was informed that my taxes were filed incorrectly and I ... read more

Hali Kerr's profile image
Hali Kerr 
a year ago

I had really high hopes for the help they would give me, but they majorly messed up my state return. If I hadn't checked it myself, I would have lost over a thousand dollars. The good news is they were happy to do a free correction for me, and refund the fee of the state return, but overall I wasted about 10 hours fixing everything. Would definitely not recommend. 

Ashtyn Gibson's profile image
Ashtyn Gibson 
a year ago

Cecilia was an angel for me this year for my taxes. Multiple documents of mine were messed up which made it impossible for me to file on my own. Cecilia was kind and professional and handled my return to where I could walk out of there stress free. When my return was rejected, she contacted me before I even realized and she gave clear instructions how to remedy the situation. I will definitely be coming back next year, thank you! 

Brittany Reidy's profile image
Brittany Reidy 
a year ago

Great service I would definitely recommend getting your taxes done by Cecelia! 

Frequently asked questions about H&R Block

How is H&R Block rated?

H&R Block has a 4.3 star rating with 111 reviews. 

When is H&R Block open?

H&R Block is closed now. It will open tomorrow at 9:00 a.m. 

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