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H&R Block

4.8

About this business

Location details

402 1st Ave SW Ste 2, Austin, MN, 55912, United States

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WeekdayScheduleStatus
MonClosed
Tue08:00 a.m. to 3:00 p.m.
WedClosed
Thu08:00 a.m. to 3:00 p.m.
FriClosed
SatClosed
SunClosed
4.8516 reviews
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Elizabeth Tebaldi (.'s profile image
Elizabeth Tebaldi (. 
18 hours ago

Great customer service! I had my taxes prepared this past summer, and I was very impressed with the experience. The two tax preparers were extremely knowledgeable and went above and beyond to help resolve my tax issues. They took the time to listen, answered all of my questions, and were attentive to every detail of my situation. I truly appreciated their professionalism and dedication, and I highly recommend their services. 

Elizabeth Tebaldi (.'s profile image
Elizabeth Tebaldi (. 
18 hours ago

Great customer service! I had my taxes prepared this past summer, and I was very impressed with the experience. The two tax preparers were extremely knowledgeable and went above and beyond to help resolve my tax issues. They took the time to listen, answered all of my questions, and were attentive to every detail of my situation. I truly appreciated their professionalism and dedication, and I highly recommend their services. 

Elizabeth Tebaldi (.'s profile image
Elizabeth Tebaldi (. 
18 hours ago

Great customer service! I had my taxes prepared this past summer, and I was very impressed with the experience. The two tax preparers were extremely knowledgeable and went above and beyond to help resolve my tax issues. They took the time to listen, answered all of my questions, and were attentive to every detail of my situation. I truly appreciated their professionalism and dedication, and I highly recommend their services. 

Shirley I.'s profile image
Shirley I. 
a month ago

This is for the Gunnison Colorado office. I would not recommend using this company. I dropped my paperwork off on 03-31-2026 and still have not heard back from them. I have left several messages at both the Gunnison and Pagosa Springs office. I have been told Bard will call me back and to this date he has not. The have been very frustrating to work with. 

Monika O.'s profile image
Monika O. 
3 months ago

I had rather unpleasant experience with Robert. I needed help as fist time self-employed to do taxes, before I just did them myself. I brought all the paperwork, he took copies and then at the next appointment he didnt have my husband's retirement tax form and didn't even include it in the return. I only asked because I have dont my taxes before. I had to log in and acces it, not to mention I scheduled an appointment with him and was not even expepcted, theferore our appointment was rushed before he had another one. He poorl... read more

Heather W.'s profile image
Heather W. 
3 months ago

Terrible !!! My appointment was over a week ago and everything was supposed to be filed and done and wasn’t !! And then when they did , they put the wrong information for my gross income . They also put my wrong birth date and created two accounts for me !!! I am going to Jackson Hewitt tomorrow. 

A. O.'s profile image
A. O. 
3 months ago

After confirming several times, the agent still messed up my bank account number and routing number. Unacceptable! 

B L.'s profile image
B L. 
3 months ago

Thanh Chau was worse than unhelpful. I accidentally brought my mortgage statement rather than my mortgage interest statement. While I was trying to print look it up and print it for her, she said I didn’t need it due to income (in a long and repetitive way) so I gave up trying to print it off. I asked if it was included in the prior year. She wouldn’t answer, just said I didn’t need it. I said to feel comfortable I just wanted to know. She refused to answer the question so I pulled out last year’s taxes to check and she woul... read more

judy l.'s profile image
judy l. 
3 months ago

Excellent as usual 

Frequently asked questions about H&R Block

How is H&R Block rated?

H&R Block has a 4.8 star rating with 516 reviews. 

When is H&R Block open?

H&R Block is closed now. It will open tomorrow at 8:00 a.m. 

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