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H&R Block
- Finance
- Nepean, ON
About this business
Location details
1530 Merivale Rd, Nepean, ON, K2G 3J7, Canada
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 9:00 p.m. | |
| Tue | 9:00 a.m. to 9:00 p.m. | |
| Wed | 9:00 a.m. to 9:00 p.m. | |
| Thu | 8:00 a.m. to 9:00 p.m. | |
| Fri | 8:00 a.m. to 9:00 p.m. | |
| Sat | 9:00 a.m. to 6:00 p.m. | |
| Sun | 12:00 p.m. to 5:00 p.m. |
I have done my taxes with H&R Block for the past 5 years without any problems until my last visit last spring while filing my 2024 tax return. It should have been a simple and head-ache free process, but Elena, who did my taxes said that I had to pay $115.00 in fees (money I did not have) and the process of deducting fees from the return was no longer an option as the rules changed ultimately affecting everyone going in to file their taxes and walking out with a return. There were a lot of upset customers because of these su... read more
Absolutely awful service. Last week I called and booked an appointment with E.M. on May 12th at 12pm. We arrived a bit early, and there was nobody at the front desk. There were two other customers in the waiting room, and they said to us “you may as well sit down. We’ve been waiting forever and nobody has come to help us.” One of the tax prep employees overheard and came out to ask how they could help us all. We said we were a little early, and that we had an appointment for noon. We said we would just wait until our schedul... read more
Absolutely awful service. Last week I called and booked an appointment with Elena Minich today (May 12th) at 12pm. We arrived a bit early, and there was nobody at the front desk. There were two other customers in the waiting room, and they said to us “you may as well sit down. We’ve been waiting forever and nobody has come to help us.” One of the tax prep employees overheard and came out to ask how they could help us all. We said we were a little early, and that we had an appointment for noon. We said we would just wait unti... read more
AVOID AT ALL COSTS. Worst service I’ve ever received from a tax preparer. I submitted all my tax paperwork remotely 10 days in advance and still missed the filing deadline after my preparer ghosted me. I ended up giving up on remote filing and booked an in-person appointment, only to have her be more than an hour late. Today is May 9 and I have no clue when my taxes will be submitted. Still waiting in the office as I write this review.
First of all, I came here very late and filed my taxes for the first time ever as a 21 year old. These people were so kind, funny, patient and understanding. The financial professionals I spoke with is Obaid and his manager Damaris who helped me throughout the process and filed my taxes from all the way back in 2019! I still managed to get discounts and a full guaranteed refund! I really recommend this place for anyone filing taxes and new people who are starting to file taxes.
Frequently asked questions about H&R Block
How is H&R Block rated?
H&R Block has a 3.7 star rating with 75 reviews.
When is H&R Block open?
H&R Block is open now. It will close at 6:00 p.m.
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