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H&R Block

4.8

About this business

Whether you come in to your local Jacksonville H&R Block office to work with your tax pro or drop off your documents and go, your well-being is our top priority. By deep cleaning offices, disinfecting high-touch areas after each appointment, and social distancing, we’re doing our part to keep our communities safe. You can even work with your tax pro from home - just call and ask to use our Digital Drop-Off service. You'll get an email from a tax pro with a link to upload your documents. 

Location details

12961 N Main St, Jacksonville, FL, 32218, United States

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WeekdayScheduleStatus
Mon9:00 a.m. to 8:00 p.m.
Tue9:00 a.m. to 8:00 p.m.
Wed9:00 a.m. to 8:00 p.m.
Thu9:00 a.m. to 8:00 p.m.
Fri9:00 a.m. to 8:00 p.m.
Sat9:00 a.m. to 5:00 p.m.
Sun12:00 p.m. to 4:00 p.m.
4.8183 reviews
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tori gordon's profile image
tori gordon 
on Google
a week ago

Robertha walley is amazing, help quickly and efficiently! Thank you! 

Vonnetta Mayo's profile image
Vonnetta Mayo 
on Google
2 weeks ago

Excellent customer service from the moment you walk in. The receptionist was very nice and my Tax Pro was excellent. Roberta was very kind, professional, and knowledgeable. I enjoyed the time spent with her. It didn't even seem like I was getting my taxes done. I even had a piece of Tax Pro Tracy's cake, which was delicious. I recommend this location to everyone. See you all next year, God willing. 

Jessica W.'s profile image
Jessica W. 
on Google
3 weeks ago

Edited: I contacted corporate. Nothing was done. We will not be using H&R Block again. You showed me your priorities are getting one over on your clients and corporate is okay with the mistreatment. While having our taxes prepared we weren’t told during the process of the price going up. Neither were we given the promise of price match guarantee. We paid close to $300. The day after we got a call to see about our experience. The lady informed me H&R Block’s bottom line is getting money from the customer and if I wanted the p... read more

Jessica W.'s profile image
Jessica W. 
on Google
a month ago

While having our taxes prepared we weren’t told during the process of the price going up. Neither were we given the promise of price match guarantee. We paid close to $300. The day after we got a call to see about our experience. The lady informed me H&R Block’s bottom line is getting money from the customer and if I wanted the price match I should’ve asked for it, not just select the promo while booking the appointment. I thought this was unprofessional. How an employee admits the company they work for only wants your money... read more

Stacey Bartley's profile image
Stacey Bartley 
on Google
2 months ago

They always treat me with respect and consider my feelings. Always professional and reliable. I have been with them for years and they never disappointment. 

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Frequently asked questions about H&R Block

How is H&R Block rated?

H&R Block has a 4.8 star rating with 183 reviews. 

When is H&R Block open?

H&R Block is closed now. It will open at 9:00 a.m. 

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