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H&R Block
- Finance
- Jacksonville, FL
About this business
Whether you come in to your local Jacksonville H&R Block office to work with your tax pro or drop off your documents and go, your well-being is our top priority. By deep cleaning offices, disinfecting high-touch areas after each appointment, and social distancing, we’re doing our part to keep our communities safe. You can even work with your tax pro from home - just call and ask to use our Digital Drop-Off service. You'll get an email from a tax pro with a link to upload your documents.
Location details
12961 N Main St, Jacksonville, FL, 32218, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 8:00 p.m. | |
| Tue | 9:00 a.m. to 8:00 p.m. | |
| Wed | 9:00 a.m. to 8:00 p.m. | |
| Thu | 9:00 a.m. to 8:00 p.m. | |
| Fri | 9:00 a.m. to 8:00 p.m. | |
| Sat | 9:00 a.m. to 5:00 p.m. | |
| Sun | 12:00 p.m. to 4:00 p.m. |
Goodness. Don’t use H&R Block!! Dropped my taxes at North Main Street Jax, FL 32218 in April 2025. They never called me, texted me or emailed me. Tried calling numerous times, no answer. Finally on May 22, 2025 someone called me. My taxes have been done for a while, but Mary went on vacation. So my taxes are in limbo! So now I have to go there Saturday to pick up my paperwork and take somewhere else! And don’t try and call corporate office, waste of time!!! What a joke!!
Robertha walley is amazing, help quickly and efficiently! Thank you!
Excellent customer service from the moment you walk in. The receptionist was very nice and my Tax Pro was excellent. Roberta was very kind, professional, and knowledgeable. I enjoyed the time spent with her. It didn't even seem like I was getting my taxes done. I even had a piece of Tax Pro Tracy's cake, which was delicious. I recommend this location to everyone. See you all next year, God willing.
Edited: I contacted corporate. Nothing was done. We will not be using H&R Block again. You showed me your priorities are getting one over on your clients and corporate is okay with the mistreatment. While having our taxes prepared we weren’t told during the process of the price going up. Neither were we given the promise of price match guarantee. We paid close to $300. The day after we got a call to see about our experience. The lady informed me H&R Block’s bottom line is getting money from the customer and if I wanted the p... read more
While having our taxes prepared we weren’t told during the process of the price going up. Neither were we given the promise of price match guarantee. We paid close to $300. The day after we got a call to see about our experience. The lady informed me H&R Block’s bottom line is getting money from the customer and if I wanted the price match I should’ve asked for it, not just select the promo while booking the appointment. I thought this was unprofessional. How an employee admits the company they work for only wants your money... read more
Frequently asked questions about H&R Block
How is H&R Block rated?
H&R Block has a 4.7 star rating with 184 reviews.
When is H&R Block open?
H&R Block is open now. It will close at 8:00 p.m.
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