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H&R Block

4.2

About this business

Whether you come in to your local Frisco H&R Block office to work with your tax pro or drop off your documents and go, your well-being is our top priority. By deep cleaning offices, disinfecting high-touch areas after each appointment, and social distancing, we’re doing our part to keep our communities safe. You can even work with your tax pro from home - just call and ask to use our Digital Drop-Off service. You'll get an email from a tax pro with a link to upload your documents. 

Location details

8161 FM423 #220, Frisco, TX, 75034, United States

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WeekdayScheduleStatus
Mon9:00 a.m. to 7:00 p.m.
Tue9:00 a.m. to 7:00 p.m.
Wed9:00 a.m. to 7:00 p.m.
Thu9:00 a.m. to 7:00 p.m.
Fri9:00 a.m. to 7:00 p.m.
Sat9:00 a.m. to 5:00 p.m.
Sun12:00 p.m. to 4:00 p.m.
4.256 reviews
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Sokolov Alexey's profile image
Sokolov Alexey 
on Google
a month ago

Complete failure. I would rate 0 if I can. I tried to make an appointment to apply for ITIN’s. You can only schedule an appointment to file taxes. It took me about an hour to get through automated voice to reach a human and describe my request. Ok, we made an appointment. I was on my way to their office. 30 minutes before the appointment a lady called and shifted the appointment to another day. That day we came to the office and figured out that: - agent did not look into his ticket and did not understand the request - he ca... read more

Lashunda Johnson's profile image
Lashunda Johnson 
on Google
5 months ago

I walked in and was met by an Indian woman. You know usually when you walk into a business like this you are greeted warmly and offered water but not here. This woman by the name of Zinia Armeen, gave me the 3rd degree, she had asked me a thousand and one questions, and made it seem as if I was doing something wrong. When I first walked in she asked if I had an appointment; I told her no and asked if I needed one, she said “no”. Then here comes the flood gates of questions, it made me feel like she didn’t want to assist me w... read more

Jennifer Gerschultz's profile image
Jennifer Gerschultz 
on Google
a year ago

I would give this office zero stars if I could. We are so upset. We’ve had a disastrous experience the past two weeks working with our assigned rep, Jan, and now I’m fearful it appears our taxes will not get filed before the deadline unless we do them ourselves. After being significantly late to our appointment (the office manager kept apologizing and calling her), she shared that she “may not have time to get all this done,” but offered no solution to transfer our taxes to another professional. She directed us to send all d... read more

Luis Reyes's profile image
Luis Reyes 
on Google
a year ago

I choose Juan as my tax prepper, called an hour late, told me i sent the wrong document because it wasn't my name, when i told him to look down a little more he noticed it was correct. Very unprofessional and disappointing. wont be coming back. and don't choose Juan as your tax person. 

Miryam Rumbaut's profile image
Miryam Rumbaut 
on Google
a year ago

H & R Block on 423 has always been professional and gives me good service. I am happy to go there year after year. 

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Frequently asked questions about H&R Block

How is H&R Block rated?

H&R Block has a 4.2 star rating with 56 reviews. 

When is H&R Block open?

H&R Block is closed now. It will open tomorrow at 12:00 p.m. 

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