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H&R Block
- Finance
- Frisco, TX
About this business
Whether you come in to your local Frisco H&R Block office to work with your tax pro or drop off your documents and go, your well-being is our top priority. By deep cleaning offices, disinfecting high-touch areas after each appointment, and social distancing, we’re doing our part to keep our communities safe. You can even work with your tax pro from home - just call and ask to use our Digital Drop-Off service. You'll get an email from a tax pro with a link to upload your documents.
Location details
6500 Preston Rd, Frisco, TX, 75034, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 8:00 p.m. | |
| Tue | 9:00 a.m. to 8:00 p.m. | |
| Wed | 9:00 a.m. to 8:00 p.m. | |
| Thu | 9:00 a.m. to 8:00 p.m. | |
| Fri | 9:00 a.m. to 8:00 p.m. | |
| Sat | 9:00 a.m. to 5:00 p.m. | |
| Sun | 12:00 p.m. to 4:00 p.m. |
Do not go here they will say they want to help and see if they can give you a better deal but in reality just want to take your money. I wasn’t told it would cost $50 that I absolutely don’t have because I’m on disability I get only one check a month. The only reason I went is because I got a huge back payment from social security and other issues that I never had to deal with in the past for taxes. Gopichand the tax guy after spending 30 minutes seeing what was better filing separate years for the back pay or just filing it... read more
Do not file your taxes with H&R Block. I was a loyal customer for 15 years and never had any issues. This last year they made a mistake on my taxes. A 7500 dollar mistake. Told me I would be better off taking care of it myself instead of them refilling. I have still not received my tax money. Dealing with IRS is difficult. I have tried for months to get a refund for the 359 I paid for my taxes to be filed. Every time I call they say they will set up for someone to call I never receive a call. Then I call back and am told the... read more
This place deserves 0 stars. I was supposed to receive my refund on April 17. However, after not receiving it for a couple of days found out that it was sent to the absolute wrong bank account. It is now almost a month later and no case number had even been set up until yesterday.
While the staff was polite, the agent that filed my forms seemed like she didn’t know what she was doing, asked for help numerous times and really wasn’t as informative or helpful as I’m used to, especially when I file through H&R every year to make certain it gets done correctly . There was one instance where I almost paid an additional $700 upfront because she made a few mistakes on my forms, it wasn’t until I spoke up about it did another agent have to fix it , but if I didn’t speak up that could’ve been a huge loss on me... read more
Used Sherman TX location last year without delay or mistake (to my knowledge). Used Frisco TX location this year, and preparer used wrong address (which could lead to ID Theft). The Frisco HRBlock office will not correct their own mistake until after 04.15.2024. Not acceptable. I did not ask for ID Theft Protection, but it seems it was paid for, and now the HRB agent has made the wrong address an issue, I'm glad that protection is supposedly in place. Plus a "Peace of Mind" contract was paid for, which seems to be a DTPA iss... read more
Frequently asked questions about H&R Block
How is H&R Block rated?
H&R Block has a 4.4 star rating with 100 reviews.
When is H&R Block open?
H&R Block is closed now. It will open tomorrow at 12:00 p.m.
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