H&R Block

Jacob Robida 

on Google

a month ago

I called the 800 number to ask for an itemized receipt showing: my refund, the deductions from it, and the net direct deposit amount. Customer service advised that you can only get that from a CPA. Why on Earth is a CPA required to provide me a receipt?! Acknowledging that the rep's capabilities are limited, I requested to speak to a supervisor. I was denied and the rep then hung up on me. When I called back, I was told the same thing - there's no way to obtain a receipt without making an appointment with a CPA or visiting a... read more

Elise 

on Google

a month ago

Very disrespectful out of line no manners steals ur tax papers. Jennifer needs to do something with her sorry staff. 2 almost 3 months of a run around when we paid yall money. 

Sammy Kane 

on Google

a month ago

I really didn’t appreciate the way Norma talked to me on the phone, I missed her call because I am deployed right now and cell service isn’t the best, so instead of being considerate, she gave me this hideous attitude that I did not need while overseas. 

Kristen Halpern-Morgan 

on Google

2 months ago

After 5 years working with the same tax man, he decided he was too busy to work with us this year. In April. Rather than file a delay, we used this H&R Block. Tom Renz, a senior tax planner, was especially helpful and why this location is deserving of 5 stars. The team here is thoughtful, sensitive to their clients, and informative when it comes to changing tax policies. As a result, we have already booked our 2026 tax appointment for 2027. Thanks so much, Tom!