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H&R Block
- Finance
- Wake Forest, NC
About this business
Whether you come in to your local Wake Forest H&R Block office to work with your tax pro or drop off your documents and go, your well-being is our top priority. By deep cleaning offices, disinfecting high-touch areas after each appointment, and social distancing, we’re doing our part to keep our communities safe. You can even work with your tax pro from home - just call and ask to use our Digital Drop-Off service. You'll get an email from a tax pro with a link to upload your documents.
Location details
11216 Capital Blvd Ste 109, Wake Forest, NC, 27587, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 8:00 p.m. | |
| Tue | 9:00 a.m. to 8:00 p.m. | |
| Wed | 9:00 a.m. to 8:00 p.m. | |
| Thu | 9:00 a.m. to 8:00 p.m. | |
| Fri | 9:00 a.m. to 8:00 p.m. | |
| Sat | 9:00 a.m. to 5:00 p.m. | |
| Sun | 12:00 p.m. to 4:00 p.m. |
Sign on the door says "Walk inside Welcome", receptionist says they are not today.
I went last year to do my taxes and it was a decent experience so I came again this year. First when I got a message saying they needed more documents I sent them the documents and a few questions, I got no response. Second when I went, they did not tell me while we were working on everything that due to the type of return I was doing the price was 4 times as much as last year. Third, I called the office no one answered so I left a message no response. Two days later I called customer service no one answered they told me to ... read more
Absolutely horrible. My fiancé made an appointment to ask questions. Carol Adams was extremely demeaning, rude, and dismissive. He left the appointment feeling like he's stupid. I called them to tell them that bullying is not okay. Carol calls back as "Kathleen" and asked what happened. I explained the situation and she starts getting rude and asking if I was there. I'm sorry Carol "Kathleen" that you have issues with your child's father but bullying is WRONG. And then you lied about your name?! Sick person.
I had a deeply disappointing experience with H&R Block this tax season, and I feel compelled to warn others. First, my tax documents were completely mishandled. I brought them in carefully organized, but when they were returned, they were in disarray—some even missing. This led to delays and unnecessary stress. Initially, I was told I owed only $11, but after resubmitting the missing documents, my return suddenly showed an $8,000 balance. Even more concerning was a major data security breach. I was mistakenly given another c... read more
Allie did fine. Efficient meeting. Everything looked correct. The $260 fee was a little excessive for what they did and I was not offered a discount. However, I have no other issue with the tax preparer.
Frequently asked questions about H&R Block
How is H&R Block rated?
H&R Block has a 4 star rating with 173 reviews.
When is H&R Block open?
H&R Block is open now. It will close at 8:00 p.m.
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