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H&R Block

4.1

About this business

Whether you come in to your local Prestonsburg H&R Block office to work with your tax pro or drop off your documents and go, your well-being is our top priority. By deep cleaning offices, disinfecting high-touch areas after each appointment, and social distancing, we’re doing our part to keep our communities safe. You can even work with your tax pro from home - just call and ask to use our Digital Drop-Off service. You'll get an email from a tax pro with a link to upload your documents. 

Location details

456 N Lake Dr, Prestonsburg, KY, 41653, United States

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WeekdayScheduleStatus
Mon9:00 a.m. to 7:00 p.m.
Tue9:00 a.m. to 7:00 p.m.
Wed9:00 a.m. to 7:00 p.m.
Thu9:00 a.m. to 7:00 p.m.
Fri9:00 a.m. to 7:00 p.m.
Sat9:00 a.m. to 5:00 p.m.
Sun12:00 p.m. to 4:00 p.m.
4.147 reviews
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Anonymous's profile image
Anonymous 
on Google
8 months ago

Two years in a row my taxes have been messed up by them at H&R Block. And I’ve still not got my 2023 tax return. I will not be returning for tax preparation. And I will not recommend your services to anyone I know. 

Virginia Webb's profile image
Virginia Webb 
on Google
8 months ago

Two years in a row my taxes have been messed up by them at H&R Block. And I’ve still not got my 2023 tax return. I will not be returning for tax preparation. And I will not recommend your services to anyone I know. 

Me's profile image
Me 
on Google
11 months ago

Do not use H and R block. Their customer service is horrible. I’ve been passed around for weeks now, no resolution. Their security is horrible. My account was hacked and then the hacker used their electronic services to file a fraud tax return. Now IRS is holding my refund for up to 600 days. Emerald is now charging me $200 in late fees and refuses to remove fees. No one in management will talk to me. All offshore or mediocre customer service agents that pass you back and forth. I will never use them again. My credit is froz... read more

Anonymous's profile image
Anonymous 
on Google
11 months ago

Do not use H and R block. Their customer service is horrible. I’ve been passed around for weeks now, no resolution. Their security is horrible. My account was hacked and then the hacker used their electronic services to file a fraud tax return. Now IRS is holding my refund for up to 600 days. Emerald is now charging me $200 in late fees and refuses to remove fees. No one in management will talk to me. All offshore or mediocre customer service agents that pass you back and forth. I will never use them again. My credit is froz... read more

josh clouse's profile image
josh clouse 
on Google
a year ago
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Frequently asked questions about H&R Block

How is H&R Block rated?

H&R Block has a 4.1 star rating with 47 reviews. 

When is H&R Block open?

H&R Block is closed now. It will open at 9:00 a.m. 

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