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H&R Block
- Finance
- Universal City, TX
About this business
Whether you come in to your local Universal City H&R Block office to work with your tax pro or drop off your documents and go, your well-being is our top priority. By deep cleaning offices, disinfecting high-touch areas after each appointment, and social distancing, we’re doing our part to keep our communities safe. You can even work with your tax pro from home - just call and ask to use our Digital Drop-Off service. You'll get an email from a tax pro with a link to upload your documents.
Location details
1210 Pat Booker Rd Ste A, Universal City, TX, 78148, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 8:00 p.m. | |
| Tue | 9:00 a.m. to 8:00 p.m. | |
| Wed | 9:00 a.m. to 8:00 p.m. | |
| Thu | 9:00 a.m. to 8:00 p.m. | |
| Fri | 9:00 a.m. to 8:00 p.m. | |
| Sat | 9:00 a.m. to 5:00 p.m. | |
| Sun | 12:00 p.m. to 4:00 p.m. |
Horrible customer experience. I went to get returns amended... Ana Palma misscalculated TWO of my returns, one which I luckily caught but unfortunately one I did not. Attempted to get back in contact through the HR block portal to resolve the issue, but the communication from HR Block has been just horrendous. I get I am not their only customer, but I have gone 10 days at this point with no response other then "Ana is not in and I'm transfering you to another agent".. followed by crickets. So I have no clue if they are worki... read more
I've done my taxes with H&R block for more than 10 years. Last year was the first time they wanted to do a "virtual" return, so I did not go in person. It was all done on the computer and there was a lot of back and forth with the tax office, asking questions and waiting for a reply that just left me with more questions. In the end I completed the process and signed all the forms electronically, but they did not ask for my bank account information. In the past, they have always had my information but confirmed it before endi... read more
Words cannot describe how awesome these guys are they know everything there needs to know about taxes. I did a walk in and was help by two awesome people Jennifer and James and they not only helped me they went above and beyond and really helped my situation. 10 out of 10 would recommend.
Jennifer Green is awesome, always super professional and knowledgeable!! 💪
Don’t ever file here . Me and my wife communicated the whole time we were signing up for the refund advance the lady every broke everything down with us and said ok and even told us we could wait to see how much we get approved for because they answer back rather quickly. . No answer ever came I called the store multiple times throughout the day they took my name and number down multiple times telling me they would call me right back and that they were looking into it , that was the morning they’re now about to close and bot... read more
Frequently asked questions about H&R Block
How is H&R Block rated?
H&R Block has a 4.6 star rating with 148 reviews.
When is H&R Block open?
H&R Block is open now. It will close at 8:00 p.m.
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