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H&R Block
- Finance
- Richmond, VA
About this business
Whether you come in to your local Richmond H&R Block office to work with your tax pro or drop off your documents and go, your well-being is our top priority. By deep cleaning offices, disinfecting high-touch areas after each appointment, and social distancing, we’re doing our part to keep our communities safe. You can even work with your tax pro from home - just call and ask to use our Digital Drop-Off service. You'll get an email from a tax pro with a link to upload your documents.
Location details
5450 W Broad St, Richmond, VA, 23230, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 8:00 p.m. | |
| Tue | 9:00 a.m. to 8:00 p.m. | |
| Wed | 9:00 a.m. to 8:00 p.m. | |
| Thu | 9:00 a.m. to 8:00 p.m. | |
| Fri | 9:00 a.m. to 8:00 p.m. | |
| Sat | 9:00 a.m. to 5:00 p.m. | |
| Sun | 12:00 p.m. to 4:00 p.m. |
Miss. Francis was great, I almost stopped doing business with H n R block due to my last experience recently. Miss Frances did an amazing job and changed my mind, I will be back working with her with my taxes next year.
By far the most unprofessional experience I have ever had in the 20 plus years of filing my taxes. I drop my documents off on the 14th ( was supposed to be an appointment to sit down and review my taxes) and I never received a call or any attempt to communicate to discuss my taxes. I called but never received a return call. The 15th came and went. Nevine Youssef ( tax prepare ) was horrible. I spoke with Dawn Wheal ( manager )after I was unable to collect my documents. She promised to assist with the charges to file my taxes... read more
Very inhuman, rushed and rude experience that was totally unacceptable.
Friendly and helpful staff.
I enjoyed my experience with my tax preparer individually, but the office itself was chaotic. There was a manager missing and support for preparers was limited on one of their busiest days. Additionally, I had uploaded Excel documents for my appointment, but H&R Block did not provide Excel on the team's computers. My preparer could not pull up my documents and I had to pull them up on my phone. This impacted the efficiency of my preparer to complete my returns. While we got everything we needed, it was an overall disappointi... read more
Frequently asked questions about H&R Block
How is H&R Block rated?
H&R Block has a 4.2 star rating with 125 reviews.
When is H&R Block open?
H&R Block is closed now. It will open at 9:00 a.m.
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