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H&R Block
- Finance
- Clinton Twp, MI
About this business
Location details
37123 Gratiot Ave, Clinton Twp, MI, 48036, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 8:00 p.m. | |
| Tue | 9:00 a.m. to 8:00 p.m. | |
| Wed | 9:00 a.m. to 8:00 p.m. | |
| Thu | 9:00 a.m. to 8:00 p.m. | |
| Fri | 9:00 a.m. to 8:00 p.m. | |
| Sat | 9:00 a.m. to 8:00 p.m. | |
| Sun | 9:00 a.m. to 5:00 p.m. |
I've been using H&R Block for the past 6 years now and I only really dealt with them online but this year I had to go into the office and one of the ladies there is super nice super experience and super sweet but I could not see her with time differences and I received a new text person and their other co-worker was there I have to say the experience was very uncomfortable very unprofessional I don't know if they thought I left already but the way they spoke about customers with so disgusting that it's to the point where I w... read more
The woman that did my taxes was thorough, efficient and fast. I was short on time and my hour long appointment was only about 40 mins thanks to my tax preparer. Kind staff and they want to help. After going to 3 different HR Block locations in 3 years this was by far my best experience.
Terrible communication. An absolute struggle to get any support or questions answered. For the money they charge you deserve far better. I tried to contact a district manager, but it seems they have better things to do. HR Block has lost a customer, which is a good thing for me, I’ll save some money.
Had my taxes prepared at a different office. Few weeks later get a letter from the IRS stating that I paid to much, took my information into this H&R block for review, as mine is closed for the season. Gave paperwork to Jerri to look over, 1 week goes by and no contact from the office, tried to call multiple times, still no answer and no return call from voicemails that were left. Finally get a hold of customer service, who escalated this to the next level. Finally get a call back and I am told that the paperwork hasn't even... read more
Frequently asked questions about H&R Block
How is H&R Block rated?
H&R Block has a 4.5 star rating with 204 reviews.
When is H&R Block open?
H&R Block is open now. It will close at 8:00 p.m.
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