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H&R Block

3.3

About this business

COVID-19 Update: Whether you come in to your local Kansas City H&R Block office to work with your tax pro or drop off your documents and go, your well-being is our top priority. By deep cleaning offices, disinfecting high-touch areas after each appointment, and social distancing, we’re doing our part to keep our communities safe. You can even work with your tax pro from home - just call and ask to use our Digital Drop-Off service. You'll get an email from a tax pro with a link to upload your documents. 

Location details

One H and R Block Way, Kansas City, MO, 64105, United States

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WeekdayScheduleStatus
Mon10:00 a.m. to 7:00 p.m.
Tue10:00 a.m. to 7:00 p.m.
Wed10:00 a.m. to 7:00 p.m.
Thu10:00 a.m. to 7:00 p.m.
Fri10:00 a.m. to 6:00 p.m.
Sat10:00 a.m. to 6:00 p.m.
SunClosed
3.3341 reviews
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Michael Scott's profile image
Michael Scott 
on Google
4 days ago
Nicole B's profile image
Nicole B 
on Google
2 weeks ago

My experience with H&R Block involves three tax professionals in two states (FL & CA - see my other reviews) who damn near ruined my life. As a novice business owner, I trusted everything they told me to do. In hindsight, the overall problems were with competence and accountability especially regarding complex multistate income and business tax scenarios. Ultimately, each tax professional dropped the ball and when I complained, I was literally harassed then gaslighted to the point I had to file a police report. I was overbil... read more

Andrew Koster's profile image
Andrew Koster 
on Google
3 weeks ago

H&R's advisors incorrectly guided me through filing my state + federal tax return, which has led to my state tax refund having been held for 14 weeks and counting. 

Sara Winkler's profile image
Sara Winkler 
on Google
2 months ago

I wish I could give 0 stars. I took my 75 year old dad to get his rent rebate taxes done. After a month he called the IRS to find out the preparer did something wrong. Had to go back to H&R Block to get it fixed. Then waited a month, called the IRS and it's still not right. He was told exactly what they needed and an email address to send it to. After making another appointment and going back a third time, we were told that they don't email anything. The person we spoke with was very rude and basically wanted to refund us so... read more

R. A.'s profile image
R. A. 
on Google
4 months ago

On March 22, I was overcharged by H&R Block when they upgraded me to a product that I did not use or need. I immediately contacted H&R Block. A representative apologized and instructed me on how to get a refund on the unused product. After many attempts between April 11 - 18 at resolving the issue, H&R Block again affirmed that they did indeed charge me for an unused product. But they would not issue a refund, and also have no way to issue a refund. H&R Block knowingly and openly overcharges, which I have to believe is unlaw... read more

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Frequently asked questions about H&R Block

How is H&R Block rated?

H&R Block has a 3.3 star rating with 341 reviews. 

When is H&R Block open?

H&R Block is closed now. It will open tomorrow at 10:00 a.m. 

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