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Houston Federal Credit Union

3.6

About this business

Location details

28050 Southwest Fwy, Rosenberg, TX, 77471, United States

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WeekdayScheduleStatus
Mon9:00 a.m. to 5:00 p.m.
Tue9:00 a.m. to 5:00 p.m.
Wed9:00 a.m. to 5:00 p.m.
Thu9:00 a.m. to 5:00 p.m.
Fri9:00 a.m. to 6:00 p.m.
Sat9:00 a.m. to 2:00 p.m.
SunClosed
3.637 reviews
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THE SNOBWAY SHOW's profile image
THE SNOBWAY SHOW 
2 months ago

I had a very disappointing experience at this Houston Federal Credit Union location. About a year ago, I made a payment to pay off my loan, but the payment was never applied to my account. Earlier this week, I spoke with Michelle Cota, the branch supervisor, who said she would look into it and get back to me. I never received any follow-up. A few days later, my account was finally updated to show a zero balance, but no one from the branch contacted me to explain or apologize. When I went in person for answers, Ms. Cota saw m... read more

Kenny Newton's profile image
Kenny Newton 
3 months ago

Anytime I have some sort of issue I send a message through the app and every time they pretty much tell me that there's nothing they can do and to have a great day.... ridiculous. Everyone at the rosenberg location is amazing though. It's not them answering the app messages 

Tara Moore's profile image
Tara Moore 
5 months ago

Horrible service too busy flirting with co workers than helping customers. 

Alexander Torres's profile image
Alexander Torres 
6 months ago

I dont know the Spanish lady's name, but I WOULD NEVER BANK WITH THEM know how toxic and how she lied to a cop too. How do u cause an accident in front of ur work and lie too, im glad my baby is ok. If she can lie and do that what is she doing with ur stuff??? This is why I have a dash cam and she should be glad im a nice guy 

Brady Williams's profile image
Brady Williams 
9 months ago

I walked in and Cody immediately helped me through the process of opening a new savings account. Great service!!!! Thank you Cody!!!! 

Frequently asked questions about Houston Federal Credit Union

How is Houston Federal Credit Union rated?

Houston Federal Credit Union has a 3.6 star rating with 37 reviews. 

When is Houston Federal Credit Union open?

Houston Federal Credit Union is closed now. It will open at 9:00 a.m. 

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