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Houston Federal Credit Union
- Credit Unions
- Sugar Land, TX
About this business
Houston Federal Credit Union, founded in 1960, is a nonprofit financial cooperative that serves more than 44,000 members. The credit union offers various checking accounts and its savings division provides regular share, health, vacation club and holiday club savings and money market accounts. It additionally offers share certificates and traditional, Roth and Coverdell individual retirement accounts. With one of its locations in Sugar Land, Texas, the credit union has a loan department that provides personal, home equity, a... read more
Location details
16320 Kensington Dr, Ste 820, Sugar Land, TX, 77479, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 7:00 p.m. | |
| Tue | 9:00 a.m. to 7:00 p.m. | |
| Wed | 9:00 a.m. to 7:00 p.m. | |
| Thu | 9:00 a.m. to 7:00 p.m. | |
| Fri | 9:00 a.m. to 7:00 p.m. | |
| Sat | 8:00 a.m. to 2:00 p.m. | |
| Sun | Closed |
Hi! I had an amazing experience, I was greeted with smiles, professionalism, excellent customer service from the moment I walked through the door. The Nigerian security guard, Francisco Santiza and the teller were so warm and friendly ! Francisco was very knowledgeable of the products and is the epitome of what excellent customer should reflect thank you kindly🤩
RecommendedCoriece Jones (loan officer) has helped me with my car loan application and credit card application. It has been a pleasure working with her! She’s quick and has great customer service.
Business response:
Hi Tasha, we apologize for any inconvenience you may have experienced, HFCU strives to provide excellent member service. Please private message us your information and we will be happy to have a member of management review the information you provide.
Glenn (E-loan officer) is absolutely the best! Super efficient and responsive. ⭐️⭐️⭐️⭐️⭐️
Kim at the Sienna branch is top notch. She always handles my transactions efficiently and accurately. The other employees are also very friendly and helpful, but I interact more often with Kim than the others.
Craig Kneisly was AMAZING to work with. He went above and beyond to help me with my vehicle loan. He made the process so easy. Thank you!
Been banking with HFCU for a few years now, I have also have a few other banks I deal with but this is by far my favorite one. Alyssa Mata and Amanda Clark at the 8507 s sam Houston address are the best ever! Always willing to help with a smile on their face and if they don’t know the answer they are quick to have one. I could even say they are the best employees in the whole company and they deserve a raise! Alyssa and Amanda, I want to say Thank you for all these years of hard work and dedication at HFCU and making it a be... read more
I want to send a quick shout out to Julio Ramallo, Member Service Representative. He made my new membership experience an entirely smooth process. Thank you, Julio, for your attention and quick responses. You are awesome!
The ladies of the Kirby location are simply the best! They make me feel welcomed and there is no long wait! They definitely deserve some reward like coffee and bagels/donuts for their great work!! ❤️
Frequently asked questions about Houston Federal Credit Union
How is Houston Federal Credit Union rated?
Houston Federal Credit Union has a 3.7 star rating with 432 reviews.
When is Houston Federal Credit Union open?
Houston Federal Credit Union is open now. It will close at 7:00 p.m.
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