Houston County Water Department

PattyBob Thompson 

on Facebook

4 years ago

Disgusting. Have had a water main broke for more than a month and still not repaired. Was repaired a few years ago with a splice and had the job been done right we wouldn’t be waiting for another repair. This is pretty sorry customer service for a prime utility. I would give them a zero instead of a one because that is the kind of service we get but the rating option won’t let me go that low. 

Tammy Helms Rawlings 

on Facebook

5 years ago

Houston county could improve by having more professional, kind and competent people in the office. 

Keri Stroup Cobb 

on Facebook

7 years ago

Worst customer service I think I have ever experienced. If I had options on where to have water service it would NOT be with them. I wouldn’t recommend this place to my worst enemy!!!!! 😡😡😡😡 

Paula Melo 

on Facebook

7 years ago

Just called because after four years I sent the payment to the wrong department and wanted to pay over the phone. Whomever I spoke to (would not give me her name) should do anything but customer service. What an absolute asshole! 

John Hunt 

on Facebook

7 years ago

Lately billing is irregular, seemly high at times for no reason, then two months without receiving a paper bill, I paid a late fee last month, not this month... trying to track the billing progress via the "on-line" bill pay, it doesn't work...