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244 Okoboji Grove Rd N, Arnolds Park, IA, 51360, United States
Get directionsWeekday | Schedule | Status |
---|---|---|
Mon | 9:00 a.m. to 6:00 p.m. | |
Tue | 9:00 a.m. to 6:00 p.m. | |
Wed | 9:00 a.m. to 6:00 p.m. | |
Thu | 9:00 a.m. to 6:00 p.m. | |
Fri | 9:00 a.m. to 6:00 p.m. | |
Sat | Closed | |
Sun | Closed |
We purchased a hot tub in April of 2022. Within a week a cushion broke. We called immediately to have someone come look at it. We had to call 3 more times and stopped in the store 2 times asking if someone could come to remove the broken cushion. However, no one came to remove the broken cushion until late July. At that point they told us a new cushion would be reinstalled within a few weeks We stopped at the store about 6 weeks ago to check on the status of the replacement cushion We were told it was in and someone would be... read more
Expensive
Absolutely awful customer service since the day we bought it. Don’t even waste your time with this company.
John made the entire process so simple and easy for us and because he was so knowledgeable he was able to make us feel comfortable making a purchase that day. He was easy to follow when educating us on the product and that was huge for us. We couldn’t have asked for a better buying experience. *edit* after the sale was a little different story, customer service was not received in a timely manner even after several attempts to connect. Since receiving the tub I have reached out with a few questions and was not responded to. ... read more
Hot Spring Spas has a 3.7 star rating with 12 reviews.
Hot Spring Spas is closed now. It will open tomorrow at 9:00 a.m.
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