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Horizon Credit Union
- Credit Unions
- Spokane Valley, WA
About this business
Your Path. Our Purpose. Horizon Credit Union is a not-for-profit financial institution located in the Northwest. Our members and communities are at the heart of our mission - providing relevant solutions to improve our members’ financial and personal well-being. We know that each financial journey is unique, that’s why we’re here to guide you in the direction of your dreams, no matter where you’re headed.
Location details
16402 E Sprague Ave, Spokane Valley, WA, 99037, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 5:00 p.m. | |
| Tue | 9:00 a.m. to 5:00 p.m. | |
| Wed | 9:00 a.m. to 5:00 p.m. | |
| Thu | 9:00 a.m. to 5:00 p.m. | |
| Fri | 9:00 a.m. to 5:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
They mess up a lot. Have accidentally done transactions to my account when they ment to, to my parents. And now I am trying to get reimbursed for a charge. The charge happens monthly and I can only submit one document to my work for it. Horizon said it was just impossible to do that.... I could only get the last 3 months by searching the charge. If I wanted to get reimbursed for the rest I must open up every statement, locate the charge and somehow combine into one document so my work will reimburse me. Just very disappointe... read more
Terrible customer service and communication. Autopay for car loan was deactivated, and the calls about it sounded like the usual scam phone calls. No emails or letters sent for late payment resulting in a credit hit.
I have been with them for a very long time. Love the service and they go out of their way to help. Thank You
If I could give no stars, I would , the gal I spoke with over the phone concerning my was so rude, she kept reminding me that the amount was paying was only this so much $$, to ne its what I can pay, like it was not enough, along with telling me I would have to double my payments to even make any head way, even when paying ahead, gal via email took awhile to answer me back on further questions on my loan as I emailed back let her know what I have questions on. Not besides my payments fluctuate with the interest. Poor custome... read more
Frequently asked questions about Horizon Credit Union
How is Horizon Credit Union rated?
Horizon Credit Union has a 3.8 star rating with 21 reviews.
When is Horizon Credit Union open?
Horizon Credit Union is closed now. It will open at 9:00 a.m.
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