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Horizon Credit Union

3.3

About this business

Your Path. Our Purpose. Horizon Credit Union is a not-for-profit financial institution located in the Northwest. Our members and communities are at the heart of our mission - providing relevant solutions to improve our members’ financial and personal well-being. We know that each financial journey is unique, that’s why we’re here to guide you in the direction of your dreams, no matter where you’re headed. 

Location details

9861 N Nevada St, Spokane, WA, 99218, United States

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WeekdayScheduleStatus
Mon9:00 a.m. to 5:00 p.m.
Tue9:00 a.m. to 5:00 p.m.
Wed9:00 a.m. to 5:00 p.m.
Thu9:00 a.m. to 5:00 p.m.
Fri9:00 a.m. to 5:00 p.m.
SatClosed
SunClosed
3.349 reviews
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e b's profile image
e b 
on Google
2 months ago

I have a car loan with horizon every time I go to this branch every teller is unprofessional, has an attitude that it’s a bother we’re there and they have to work and every time I’m there I’m never greeted. I had a question about gap when I first got my loan and the teller went to get me help from the branch manager who was laughing and chatting with a person from their own marketing department setting up new signs etc and I literally watched her shrug me off to the teller and go back to just talking, being a loan officer my... read more

Elaine Castillo's profile image
Elaine Castillo 
on Google
3 months ago

When I purchased my car the dealer told me they only did business through Horizon Credit Union. For the past 4 1/2 years I am only given one statement every 3 months which doesn’t make sense given the speed and services of technology today. (The mortgage shows the day I send it.) Plus, the statement comes in maybe the 3rd of the month or even later in the 4th month. In the meantime I receive an email stating I ought to be checking my statements monthly. Huh?! I am looking forward to paying off my car note so I won’t have to ... read more

John Nelson's profile image
John Nelson 
on Google
3 months ago

Used their Credit Union Coop ATM, would not prompt for denomination settings. Distributed large bills, so went inside right after to break to smaller usable $20's. Refused to help as not "their" member even though from their machine. Bad business. With that kind of service I would hate to be a member there. Look down the reviews, always respond but don't seem to really change. Would not recommend and will avoid using their ATM in the future. 

MarieKarma's profile image
MarieKarma 
on Google
4 months ago

They're super helpful and friendly. No need to make an appointment, and the lines are short/non-existent! 

Ze Vang's profile image
Ze Vang 
on Google
5 months ago
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Frequently asked questions about Horizon Credit Union

How is Horizon Credit Union rated?

Horizon Credit Union has a 3.3 star rating with 49 reviews. 

When is Horizon Credit Union open?

Horizon Credit Union is closed now. It will open on Monday at 9:00 a.m. 

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