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Horizon Credit Union

4.1

About this business

Location details

1201 N Eastman Rd, Kingsport, TN, 37660, United States

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WeekdayScheduleStatus
Mon8:00 a.m. to 5:00 p.m.
Tue8:00 a.m. to 5:00 p.m.
Wed8:00 a.m. to 5:00 p.m.
Thu8:00 a.m. to 5:00 p.m.
Fri8:00 a.m. to 5:00 p.m.
SatClosed
SunClosed
4.120 reviews
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Eric Wilkins's profile image
Eric Wilkins 
on Google
3 months ago

Online account got hacked and locked us out of the account then the hacker made two 499.00 transfers. Horizon told us that they were not responsible because they hacked the online account and not the check card. Horizon claimed that we gave out our password. They would not provide us with a wirtten statement or legit reason why or even a policy stating the reason why it was not covered in our fraud protection. After a few days they called and said they spoke with the owner and agreed to cover 1 of the 2 transfers but we were... read more

Scott Gural's profile image
Scott Gural 
on Google
5 months ago

Excessive IRA transfer fees—charged more to transfer than I had earned in 20 years of having the account 

Theresa McMahan's profile image
Theresa McMahan 
on Google
a year ago

Customer oriented. Fast, Reliable service. 

John Moore's profile image
John Moore 
on Google
a year ago
Bobby McBride's profile image
Bobby McBride 
on Google
a year ago

Really liked this Bank until I got scammed by someone pretending to be with Amazon, I contacted Amazon customer service and they told me if my bank would investigate it I would get my money back. This bank didn't even attempt to do anything, so I went to another bank 

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Frequently asked questions about Horizon Credit Union

How is Horizon Credit Union rated?

Horizon Credit Union has a 4.1 star rating with 20 reviews. 

When is Horizon Credit Union open?

Horizon Credit Union is closed now. It will open on Monday at 8:00 a.m. 

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