Hope Island Beauty & Medispa

Rodney Morris 

on Google

a month ago

This has been one of the most frustrating experiences I’ve had with a service provider in years. I purchased three Groupon vouchers for massage sessions, intending to use all of them for myself during my leave. I reached out via SMS to book the appointments, but despite my repeated attempts to clarify that I was booking three sessions for one person, the staff consistently misinterpreted this and offered me three simultaneous slots for three different people. Communication was another major challenge. On days when SMS replie... read more

Sharon Manson 

on Google

4 months ago

I had the 60 min Hyaluronic Infusion Oxygen facial today which states it is calming and cooling. I advised the lady who did my facial that I have Rosacea and sensitive skin. I walked out with the reddest face I have ever had. I don’t think the lady was a professional and will not be going back. 

Justin Conomos 

on Google

4 months ago

The facial was the best thing I have ever experienced. Thank you 

Zara Hasan 

on Google

4 months ago

Great experience Listened to my concerns Very relaxing 

Nicole Handley 

on Google

4 months ago

I booked for myself and my mum to have treatments for Mother’s Day. I had booked the facial with head, neck and shoulder massage. It was booked for 60 minutes but it started 10 mins late and then finished early too, only went for approx 45 mins. No massage at all. Despite the package advertising head, neck and shoulder massage. No consultation done with me, no communication, no idea what products were used. When I expressed my concerns around the experience I was offered a $9 discount. Not a good experience