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Hope Credit Union
- Memphis, TN
About this business
Location details
2923 Ridgeway Road, Memphis, TN, 38115, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 4:30 p.m. | |
| Tue | 9:00 a.m. to 4:30 p.m. | |
| Wed | 9:00 a.m. to 4:30 p.m. | |
| Thu | 9:00 a.m. to 4:30 p.m. | |
| Fri | 9:00 a.m. to 5:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
I have been with Hope Credit Union since September 2018 never had a problem until March I closed my bank card 0n ***** 9 or t0th went later ***** and the manager said there would be no more cash apps taken from my She also suggested adding my daughter to my account which I did No cash apps came out of my account until June 23rd multiple cash apps within a few hours I try to log in to Hope website to see where my money is going It says I don't exist I call Hope Credit Union at 9am They answer and hang up I go to Hope Credit U... read more
Unprofessional....don't follow through or follow up. I've been trying to get a auto and they want get back with me.
I applied for an auto loan with Hope Credit Union and it has proved to be one long massive headache. The underwriting team at Hope Credit Union lacks an understanding of basic concepts of personal finance (for example, the difference between income and assets, standard recommendations for the amounts individuals should keep in their checking/savings accounts as emergency funds, basic saving and investment concepts, etc.). To give one example: they continuously asked me why I wasn't saving 100% of my income. The underwriter t... read more
They closed during Covid 19 crisis and never opened back up and cannot tell you when they plan on opening back up. I tried to deposit a check but they were closed and no cars in the parking lot. I have called 10 times and get a person who says I would have to talk to a manager. They try to get the manager on the phone then come back and say they are not in and ask me to leave a message on their voice mail so I do leave a message every time. The 9th time the lady was nicer than the others and said since you have been trying t... read more
They closed during Covid 19 crisis and never opened back up and cannot tell you when they plan on opening back up. I tried to deposit a check but they were closed and no cars in the parking lot. I have called 10 times and get a person who says I would have to talk to a manager. They try to get the manager on the phone then come back and say they are not in and ask me to leave a message on their voice mail so I do leave a message every time. The 9th time the lady was nicer than the others and said since you have been trying t... read more
Frequently asked questions about Hope Credit Union
How is Hope Credit Union rated?
Hope Credit Union has a 3.4 star rating with 54 reviews.
When is Hope Credit Union open?
Hope Credit Union is closed now. It will open at 9:00 a.m.
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