Homestyle Aged Care Melville Grange

Ivon Fernando 

on Google

6 months ago

Dear Pooja Gungaphul and Susan tailor I was working with you as a personal care assistant. Unfortunately, I have to resign from your beautiful aged-care facility "Thank you both so much for the emotional support you provided when I was dealing with personal issues. Your kindness, patience, and willingness to listen really made me feel cared for during a difficult time. I truly appreciate your support-it helped me stay strong and focused, even when things were hard. Please keep being the amazing, supportive people you are. Yo... read more

Kerry Graves 

on Google

2 years ago

My MIL has been a resident of MG now for over 3 years. Recently she lost her son who had been ill for a very long time. At 97 this was a very hard time for her. I wish to thank all the staff that supported her through this time especially Celeste who took a personal interest and went out of her way to be friendly and kind during this sad time. My MIL was and is very grateful for the special attention that was given her. We are so happy that we chose MG for her. Kerry Graves 

Joanne Wakelin 

on Google

2 years ago

My Dad was in hospital and it was decided by family & medical staff that dad needed to go into full care. I rang MG & spoke to Celeste, very helpful but then after that, I never got a call back and had to keep ringing them. Even after I gave her dad's aged care assessment codes so they could ascertain whether they could meet dad's needs, still no response from Celeste or the DON. Very disappointed as we were getting pressure from everywhere and we couldn't even get past the first point of contact. I can't believe people don'... read more

Vicky F 

on Google

4 years ago

We chose Melville a few years ago for mum and glad we did. I’d like to thank the caring staff for their kindness, compassion and being a family to their residents. The night shift team who not only extraordinarily cared for mum but also comforted the family during mum’s last few hours. Thanking all staff who treated mum as their own, most credit to Janine. To the DON Donna a canny young lass who’s so much on the ball and has brought in a convivial aura to the home, made such a huge difference. To the CSM Zenia for facilitati... read more

Sharon 

on Google

5 years ago

Used to be such a good facility, but now we have the manager from amaroo with 10 non compliances Im so worried about my Nanna and all her friends. my great Aunt was at Amaroo and heard so many horror stories shame they are going down the same path. Homestyle sort this out! why would you get this lady here. She is not professional and can't answer any questions! how long has she been a manager ? all her friends and family work for her and all the good staff leave. I hope the department keep a close eye on this before it happe... read more