HomeSafe Georgia

Tamela L. 

on BBB

7 years ago

I had an issue with my escrow account information received via mail from this bank. I telephoned and spoke with a Mr. S******. He answered my questions and provided not completely accurate information. I went into the bank today to speak with a supervisor about my concern and her name was Ms. Donna Martin. She was rude, disrespectful, and ghetto from greeting, during one on one to discuss my concern, and until the time I left her office. I left with limited answers to my concerns due to her horrible conduct. I advise others ... read more

Taco G. 

on BBB

7 years ago

worst place ever!! You can never get anyone on the phone and when someone does answer they have no clue what your talking about 

Disheartening N. 

on BBB

8 years ago

I call HomeSafe Georgia in January 2017 for assistance with our mortgage. (ClearPoint Credit Counseling Solutions is the company that we were nthe w dealing with through HomeSafe) My husband had been laid off his job and our mortgage had fallen behind. My mortgage company gave me this company's name so I felt good about it. Of course there was a process that began with submitting paperwork. By February, I had submitted just about every thing that was required. There was no telephone conversations unless they called me. Ms. T... read more